Versatile Repair Tech with talents in performing regular upgrades, troubleshooting system failures and repairing equipment. Excellent problem-solving and analytical skills to manage several different tasks at once.
Overview
5
5
years of professional experience
Work History
Sales/Repair Technician
Budget Appliance Repair
08.2014 - 06.2016
Input customer sales information into POS system to process orders.
Promoted cross-selling opportunities and services to existing customers to drive revenue and achieve conversion rates.
Communicated with customer, troubleshot and operated computer to discover and input information.
Handled customer inquiries and requests via phone, fax and email to determine parts and service needs.
Maintained receipts and trip mileage to properly file on-time expense reports.
Worked with admin to generate accurate invoices for service and components used.
Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
Maintenance Worker
Koolau Golf Course
02.2011 - 08.2014
Followed safety precautions to avoid personal injury and provide safe work environment.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Conducted repairs on equipment to return machines and tools to functionality.
Followed instructions from supervisor regarding daily job tasks and duties.