Tevian St Clair
Houston,TX
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and teamwork. Enhanced sales by optimizing customer engagement and resolving inquiries efficiently. Leveraged problem-solving skills to improve store operations and visual merchandising. Proficient in cash handling and inventory management, contributing to a 15% increase in customer satisfaction.
Diligent, with robust background in maritime operations and vessel navigation. Successfully managed diverse crews and ensured safe passage through various routes. Demonstrated strong problem-solving and crisis management skills in high-pressure environments.
Experienced with navigation and vessel operations in various maritime conditions. Utilizes strong problem-solving abilities to ensure safe and efficient voyages. Track record of effective teamwork and leadership in maritime settings.
Professional maritime specialist with strong expertise in navigation, vessel operations, and safety protocols. Well-versed in maintaining and operating ship equipment, ensuring efficient and smooth voyages. Highly collaborative team member, consistently adapting to dynamic maritime environments and prioritizing operational success. Known for reliability, problem-solving skills, and dedication to achieving results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Walmart
05.2025 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transaction processing.
- Maintained visual merchandising standards, contributing to appealing store displays.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Processed inventory shipments, ensuring timely stock replenishment on sales floor.
- Resolved customer inquiries and complaints swiftly, fostering positive relationships.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Merchant Marine
Millitary Sealift Command
07.2023 - 07.2025
- Gained experience with maritime equipment and systems.
- Learned and adhered to safety protocols while operating vessels.
- Assisted in navigation and operational procedures on board.
- Maintained cleanliness and organization of work areas on vessels.
- Collaborated with team members to ensure efficient operations at sea.
- Developed knowledge of cargo handling and stowage techniques.
- Performed troubleshooting tasks on electrical systems to identify issues early and prevent potential complications later on.
- Assisted engineers in overhauling key components of propulsion machinery, prolonging equipment lifespan and reducing operational costs.
- Carried out firefighting duties during emergencies, safeguarding vessel equipment and personnel from harm.
- Managed cargo operations, ensuring proper loading, unloading, and securing of goods on board.
- Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
- Supported ship navigation by inspecting, testing and aligning equipment for proper operation.
- Moved liquid cargo between tanks with use of special hoses and pumps.
- Completed shipboard or shore patrols based on current needs, orders, or objectives.
Warehouse Forklift Operator
Amazon
06.2020 - 07.2021
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted regular inspections and maintenance of forklift equipment to ensure safety compliance.
- Assisted in training new staff on proper forklift operation and safety protocols.
- Coordinated with team members to optimize material handling processes and inventory management.
- Managed loading and unloading of trucks while adhering to company safety regulations.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
Manager
McDonald's
08.2017 - 05.2020
- Oversaw team operations to enhance workflow efficiency and productivity.
- Implemented process improvements that streamlined project delivery timelines.
- Developed and maintained performance metrics to assess team effectiveness.
- Trained and mentored junior staff on best practices and operational standards.
- Coordinated cross-departmental initiatives to drive strategic alignment and collaboration.
- Managed resource allocation to optimize operational capabilities and minimize downtime.
- Evaluated project outcomes to identify areas for continuous improvement and innovation.
- Fostered a culture of accountability through regular feedback and performance reviews.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
National Academy Foundation
Baltimore, MD06-2018
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Retail sales
- Customer engagement
- Store opening and closing
- Relationship building
- Stocking and receiving
- Professional appearance
- Marine engineering
- Ballast water management
- Ship handling
- Voyage planning
- Cargo operations
- Fuel conservation strategies
- Vessel maintenance
- Steering control systems
- Port operations coordination
- Anchoring procedures
- Lifeboat launching
- Shipboard security
- Physical fitness
- Engine maintenance
- Repair skills
- Cargo handling
- Machinery inspection
- Equipment maintenance
- Watch standing
- Engine monitoring
- Onboard firefighting
- Fuel management
- Engine room procedures
- Underway replenishment
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Basic Fire Fighting
Personal Survival
Security Awareness
Chemical, Biological, and Radiological
Ordinance Hazards Awareness
Explosive Material Handling
Timeline
Retail Sales Associate
Walmart
05.2025 - Current
Merchant Marine
Millitary Sealift Command
07.2023 - 07.2025
Warehouse Forklift Operator
Amazon
06.2020 - 07.2021
Manager
McDonald's
08.2017 - 05.2020
High School Diploma -
National Academy Foundation