Tevin Barnes
Fort Lauderdale,FL
Summary
Experienced Data Analyst with a BA in Network Administration obtained from American Intercontinental University. Possesses over two years of Information Technology experience, including collaboration with the U.S Army in Okinawa Japan. Proficient in daily utilization of SQL, SSMS, and Excel spreadsheets. Skilled at adapting to new technologies and successfully working both independently and within a team environment.
Overview
10
10
years of professional experience
Work History
Data Analyst
FirstService Residential
Plantation, FL
05.2022 - Current
- Incorporated information gathered from sales, marketing, and finance departments to establish a streamlined organizational framework
- Effectively organized and distributed data throughout departments to analyze the effectiveness of existing methods.
- Aided management members in understanding the implications of collected data by presenting comprehensive reports, enabling them to identify opportunities for utilizing modified data.
- Applied advanced computation techniques to analyze and interpret data patterns
- Built visualizations that enabled users to quickly interpret results from complex analyses.
Collections Representative
FirstService Residential
Hollywood, FL
11.2019 - 05.2022
- Proactively oversaw over 100 monthly property portfolios, consistently achieving collection objectives
- Successfully lowered collection costs by 10% for multiple properties through the negotiation of current collection policies
- Achieved a 20% boost in collections productivity by implementing Excel formulas and advanced accuracy tools.
- Devised strategies that improved verification of account balances and reduced delinquencies, benefiting a large portfolio of 700+ individual homeowner accounts.
Inspector
FirstService Residential
Dumfries, VA
04.2019 - 11.2019
- Proven track record of actively participating in the sale and closure of 30+ properties
- Coordinated the organization of documents associated with over 300 homeowner properties
- Recognized twice for successfully improving customer services and cultivating positive connections between the company and homeowners, leading to high levels of customer satisfaction.
- Handled daily homeowner complaints by conducting thorough investigations and providing guidance for violation corrections while adhering to HOA/Prince-William County guidelines.
Assistant Store Manager
Dollar Tree Stores
Woodbridge, VA
04.2018 - 04.2019
- Coached and hired 4 team members to develop impeccable product knowledge and exceptional customer service skills, resulting in notable improvement of customer satisfaction ratings across various public forums.
- Managed weekly sales reports and updated security systems to successfully lower yearly loss prevention by 10% during the first year.
Information Technology Specialist
US Army
Okinawa, Japan
06.2014 - 07.2017
- Handled the installation and restoration of various devices such as staff workstations, phones, laptops printers,and routers.
- Instructed end-users on how to effectively utilize Windows XP and computer hardware to address various business challenges
- Utilized ticketing systems to effectively handle support actions and requests
- Assessed the functionality, security, and performance of a range of workstations and devices through comprehensive testing.
Education
Bachelor's - Network Administration
American InterContinental University
05.2022
Information Technology
U.S. Army Signal Regiment
Fort Gordon,GA11-2014
Skills
- SQL
- SQL Server Management Studio (SSMS)
- Microsoft Excel
- Database Management
- Data Visualization and Presentations
Timeline
Data Analyst
FirstService Residential
05.2022 - Current
Collections Representative
FirstService Residential
11.2019 - 05.2022
Inspector
FirstService Residential
04.2019 - 11.2019
Assistant Store Manager
Dollar Tree Stores
04.2018 - 04.2019
Information Technology Specialist
US Army
06.2014 - 07.2017
Bachelor's - Network Administration
American InterContinental University
Information Technology
U.S. Army Signal Regiment
Similar Profiles
Bharath Kumar DharmajiBharath Kumar Dharmaji
Assistant Property Manager at Firstservice ResidentialAssistant Property Manager at Firstservice Residential
Yamile C TorresYamile C Torres
Portfolio Manager at Firstservice ResidentialPortfolio Manager at Firstservice Residential
Pawlos TesfasilasiePawlos Tesfasilasie
Resident Services & Receiving Coordinator at 3750 Lake Shore Dr Inc Managed by FirstService ResidentialResident Services & Receiving Coordinator at 3750 Lake Shore Dr Inc Managed by FirstService Residential
Malinalli Lopez-RoblesMalinalli Lopez-Robles
Concierge at Firstservice ResidentialConcierge at Firstservice Residential
Will PowersWill Powers
Account Executive at iMedXAccount Executive at iMedX