Tevin D. Wilson
Westampton,NJ
Summary
Motivated professional with extensive experience in customer relations and technology support. Demonstrated expertise in hardware troubleshooting, software installation, and network configuration. Strong problem-solving and time management skills contribute to efficient technology operations in dynamic environments. Committed to continuous learning and delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Warehouse Lead
Amazon
Bellmawr, NJ
07.2025 - Current
- Managed inventory flow, sorting, and delivery staging to enhance warehouse efficiency.
- Trained new team members on protocols, productivity targets, and safety standards.
- Utilized handheld scanners and inventory software for accurate stock tracking.
Self-Directed State Employee
State of NJ Division of Developmental Disabilities
, NJ
10.2019 - Current
- Delivered home and community-based services to individuals with disabilities.
- Assisted with daily living activities and household duties for health and comfort.
- Facilitated bathing, dressing, and meal preparation to enhance independence.
- Provided companionship and social interactions to promote self-sufficiency.
- Coordinated transportation for doctor’s appointments and recreational activities.
PC Technician
Ocean Computer Group
Moorestown, NJ
04.2021 - 09.2023
- Delivered desktop and laptop technical support to corporate and educational clients.
- Installed, configured, and repaired hardware and software independently.
- Maintained comprehensive documentation for all installations and support activities.
Inventory Management Specialist
Postal Connection
Marlton, NJ
- Managed incoming and outgoing shipments, mail, and inventory for busy postal center.
- Delivered exceptional customer service while resolving shipping and product inquiries.
- Tracked stock levels and processed orders accurately with minimal errors.
Education
Bachelor of Arts - Computing and Informatics
Rowan University
Glassboro, NJ12.2024
Associate of Applied Science - Engineering
Burlington County College
Pemberton, NJ05.2014
Skills
- Communication skills
- Help desk support
- Hardware and software installation
- System troubleshooting
- Cybersecurity fundamentals
- Quality assurance
- Shipping and handling
- Inventory management
- Microsoft Office proficiency
- Customer service excellence
- Problem solving and critical thinking
Technical Experience
- Installed laptops, Chromebooks, and desktop computers across schools, hospitals, and law enforcement offices.
- Diagnosed and resolved hardware/software issues with minimal supervision.
- Assisted clients in resolving technical problems, improving customer satisfaction.
- Maintained clear documentation of installations and client configurations.
Timeline
Warehouse Lead
Amazon
07.2025 - Current
PC Technician
Ocean Computer Group
04.2021 - 09.2023
Self-Directed State Employee
State of NJ Division of Developmental Disabilities
10.2019 - Current
Inventory Management Specialist
Postal Connection
Bachelor of Arts - Computing and Informatics
Rowan University
Associate of Applied Science - Engineering
Burlington County College