Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tevin Poulter

Austin,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Installation Technician

MRB Installs
03.2022 - Current
  • Installed and configured new equipment and systems according to company standards.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Established and maintained effective working relationships with vendors and contractors to support operations.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.

Partner

Tevin & Vivian & Plants
02.2022 - Current
  • Delivered high level of service to all peers, management and clients in effort to extend partnerships for future opportunities.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Provided efficient resolution to issues to satisfaction of clients.
  • Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
  • Prepared soil and gardens for planting and laid down mulch and sod.
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Utilized proven methods for watering and fertilization to minimize plant losses while maintaining plant health.
  • Retrieved plants and flowers at customers' requests.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Delivered friendly service and one-on-one assistance to promote positive customer experiences.
  • Assessed needs of seasonal, annual and perineal plants and identified pests and other issues that could hinder growth.
  • Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
  • Applied pesticides to prevent insect infestation.

Dasher

DoorDash
01.2022 - Current
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Documented time of delivery to record completion of order.
  • Collected tips from customers through hands-free electronic methods.
  • Recorded weekly hours and mileage for accurate payment.
  • Delivered fresh food to customers across local area.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Trained new staff in food delivery, money handling and customer service processes.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Maintained vehicle according to company and state safety requirements.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Obtained and maintained proper delivery authorization and pickup documentation.

CEO

Ninetailtabletop
12.2021 - Current
  • Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
  • Led organization by establishing business direction and actualizing operational plans to meet goals.
  • Cultivated successful business culture focused on performance optimization and goal attainment.
  • Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
  • Cultivated strong industry relationships with competitors and suppliers to promote cooperative interactions and improve industry insights.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Analyzed and determined courses of action to align operations and revenue performance with organizational goals.
  • Established and oversaw strategic business actions and streamlined operations.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Controlled business direction changes and provided support during restructurings.
  • Assessed company operations with various teams to develop strategies for improvement and expansion into new markets.
  • Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Eliminated company bottlenecks, reduced financial obstacles, and addressed work constraints to promote overall growth.
  • Delivered speeches, attended industry conferences, and wrote articles to promote company image and engage with buyers.
  • Spearheaded acquisitions and mergers to expand company influence and increase revenue.
  • Engaged in risk management by reviewing proposed actions and employee conduct and assessing for potential liability.
  • Utilized accounting knowledge to help senior managers develop and implement business improvements.

Driver

Uber
07.2021 - Current
  • Delivered goods and services to customers on time and in excellent condition.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.
  • Documented daily mileage, gas and other data.
  • Transported riders to designated stops according to pre-determined schedules.
  • Consulted with customers to gain feedback and improve deliveries.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Documented customer service issues, expenses, mileage and other key information.
  • Planned and executed efficient routes to optimize time and fuel costs.
  • Checked vehicle after shift for damage.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

Security Bike Officer

Graton Resort & Casino
02.2021 - 07.2021
  • Investigated unusual or suspicious conditions, traffic accidents, directed traffic, administered first aid and assistance.
  • Maintained law and order, responded to emergencies as directed by radio and telephone.
  • Protected life, property, public order and constitutional rights of citizens.
  • Searched, detained and conducted field interviews of suspects or suspicious persons.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Guarded restricted areas to prevent unauthorized entry.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Monitored premises and recorded activity in daily officer reports.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Verified photo IDs and tickets to allow guests passage.
  • Assessed fire detectors and alarm systems to prevent and address issues.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Observed patrons and customers to quickly address security situations.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Safeguarded entrances using scanning equipment to keep lines moving.
  • Responded to medical emergencies before paramedic and law enforcement arrival.
  • Provided security presence for large events with thousands of attendees.
  • Supervised property entrances and exits and monitored employee safety.
  • Trained new security officers on safety protocols and company standards.
  • Immediately reported safety hazards for remediation response.
  • Recorded required data for incident reports and files quickly and accurately.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Wrote detailed reports regarding daily security activities and notable incidents.
  • Demonstrated strong attention to detail and accuracy when providing information to Security Management.
  • Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Detected and reported unauthorized personnel and activities.
  • Managed employee access, security roles and permissions.
  • Investigated reported incidents to protect company assets.

Plumbing Apprentice

Mr. Rooter
08.2020 - 02.2021
  • Operated tools and equipment such as hand saws, pipe cutters and drills on daily basis.
  • Arranged and transported supplies needed for individual plumbing jobs and unloaded truck upon arrival.
  • Maintained neat and well-organized worksites by removing debris and sharp objects and cleaning up after shift.
  • Identified and located required tools prior to starting each project.
  • Completed basic and semi-skilled plumbing work by following instruction from Formen.
  • Assisted with installation of systems, components and construction materials into new and remodeled buildings.
  • Moved and held materials for senior professionals to complete work.
  • Shadowed craft experts and supervisors to learn wide range of simple and complex techniques.
  • Adhered to established safety practices for work behaviors and equipment operation to prevent mishaps and accidents.
  • Operated equipment and remained focused on safety at all times.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Repaired dishwashers and kitchen equipment that incorporated gas and water consumption.
  • Installed and replaced water heaters, drain pipes and water supply lines.
  • Filled piping systems with water and air to test for leaks.
  • Installed and repaired gas lines and hot and cold water lines.
  • Performed rigging and forklift operations to maneuver parts and machinery.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Inspected and tested installed systems to isolate and identify faults.
  • Cut and hammered pipes to meet design specifications for individual system installations.

Cashier

Safeway
10.2019 - 08.2020
  • Checker
  • Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks
  • Consulted with customers to understand their desires and suggest the best products to meet their needs
  • Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items
  • Gained recognition for providing efficient service and a high degree of accuracy
  • Solved complaints by customers and issued credits for returned merchandise
  • Returned non-purchased products to shelves and performed general merchandising functions
  • Verified prices and calculated totals using scanners and point of sale (POS) systems
  • Managed checkout area and observed customer and cashier interactions, intervening to resolve disputes or provide information
  • Engaged customers and built connections using a positive, upbeat attitude
  • Stayed on top of policy changes and promotions to better serve customers with current information
  • Listened to customer complaints, resolving most issues and escalating

Security Officer

Barbier security Group
08.2019 - 10.2019
  • For resolution
  • Barbier Security security Guard
  • Completed daily reports outlining regular activities and notable incidents, including theft and property damage
  • Scanned personnel, belongings and shipments to identify dangerous items or signs of theft
  • Skillfully operated hand-held devices and scanning machinery to complete through checks
  • Brought in and worked with law enforcement, emergency personnel and firefighters to handle advanced situations
  • Circulated among the building's visitors and employees, sometimes in plain clothes, to maintain order and protect property
  • Patrolled the premises to identify and quickly respond to suspicious individuals or activities.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored premises and recorded activity in daily officer reports.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Verified photo IDs and tickets to allow guests passage.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Night Crew

Columbia Distributes
07.2019 - 08.2019
  • Crew
  • Rotated stock to move the oldest items first, minimizing product waste
  • Continuously classified and filed records to keep the system efficient and all information organized
  • Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials
  • Palletized boxes of merchandise to make it easier to restock large sections of merchandise.

Order Fulfillment Associate

Home Depot
03.2019 - 08.2019
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Used pallet jacks to move items to and from warehouse locations.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Loaded trucks for outbound orders and unloaded trucks for inbound orders.
  • Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
  • Operated forklifts to fill or empty overhead spaces.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Filed requisitions for out of stock items and supplies
  • Collected stock location orders and printed requests to maintain inventory control.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Labeled boxes and placed in outbound collection areas.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Selected products and items from shelves and pallets for customer orders.

Expo

Cattlemens Restaurants Inc.
04.2017 - 04.2019
  • Supplies
  • Upheld high sanitation and safety standards while delivering and serving food
  • Skillfully loaded trays with food items, condiments and eating utensils
  • Prepared food and drink items, including salads, soups and sandwiches
  • Oversaw expeditious delivery of appetizers and entrees to diners, verifying proper presentation and quality
  • Kept work areas neat and clean to maintain safe environment
  • Cleaned and sterilized dishes, utensils and equipment to minimize food-borne infection risk
  • Checked completed meals against individual orders to verify accuracy and correct problems
  • Maintained and modeled high standard of efficient customer service to server staff.
  • Provided sauces and drink refills requested by customers.
  • Monitored customer movements and quickly cleared empty tables for future customers.

Tire Technician

Les Schwab
06.2018 - 09.2018
  • Consulted with customers to understand their desires and suggest the best products to meet their needs
  • Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials
  • Performed tire rotations, mounts and balancing on vehicles.
  • Diagnosed and repaired tire and rim issues.
  • Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Planned work and determined appropriate tools and equipment.
  • Checked vehicle for leaks and topped off fluids.
  • Maintained record accuracy by using work order reporting system.
  • Evaluated brake systems and installed or repaired pads and drums for optimal performance.
  • Completed advanced services, coolant flushing and transmission servicing.
  • Led staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on products.
  • Mounted, balanced and repaired tires for consumer and commercial vehicles quickly, expertly and without need for rework.
  • Installed new tires and wheels to repair flats, damage or wear.
  • Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
  • Ordered tires and other merchandise to replace stock and fulfill customer requests.
  • Conducted vehicle repairs and broad-spectrum services, comprising engine tune-ups, filter replacements, tire rotations and oil changes.
  • Exceeded customer expectations regularly by beating estimated service times and exceeded employer expectations by outpacing other team members in completed jobs per hour.

Sandwich Artist

SUBWAY®Restaurants
01.2018 - 06.2018
  • Presented a cheerful attitude when assisting customers and creating sandwiches
  • Worked independently and teamed up with others to ensure a productive workflow
  • Restocked low supplies during shifts, including meats, bread, cookware, vegetables, drinks, and napkins
  • Followed recipes to prepare food according to company guidelines and in compliance with safe food handling procedures
  • Adhered to all quality standards, formulas, and procedures as outlined in the company's operations manual
  • Utilized Point of Sale systems accurately to ring up customers
  • Adhered to proper food handling, safety, and sanitation standards during food preparation, service, and clean up, including maintaining food at the proper temperatures
  • Prepared some sandwich ingredients from scratch by following basic recipes
  • Counted down drawers, accounting for all money, and took inventory of all ingredients and supplies
  • Engaged each guest warmly and with friendly demeanor to build an

Education

Certificate - California Powers To Arrest

Valley Guard Online Training
08.2019

California Weapons of Mass Destruction Valley Guard Online TrainingCertification of Training - Certification of Training

Valley Guard Online Training
08.2019

High School Diploma - General Studies

Maria Carrillo High School
Santa Rosa, CA
06.2018

Skills

  • Process Improvement
  • Records Management
  • Client Service
  • Customer Service
  • Personnel Screening
  • Document Management
  • Stationary Surveillance
  • CCTV Surveillance
  • Project Management
  • Strategic Planning
  • Consulting
  • Cash Management

Timeline

Installation Technician

MRB Installs
03.2022 - Current

Partner

Tevin & Vivian & Plants
02.2022 - Current

Dasher

DoorDash
01.2022 - Current

CEO

Ninetailtabletop
12.2021 - Current

Driver

Uber
07.2021 - Current

Security Bike Officer

Graton Resort & Casino
02.2021 - 07.2021

Plumbing Apprentice

Mr. Rooter
08.2020 - 02.2021

Cashier

Safeway
10.2019 - 08.2020

Security Officer

Barbier security Group
08.2019 - 10.2019

Night Crew

Columbia Distributes
07.2019 - 08.2019

Order Fulfillment Associate

Home Depot
03.2019 - 08.2019

Tire Technician

Les Schwab
06.2018 - 09.2018

Sandwich Artist

SUBWAY®Restaurants
01.2018 - 06.2018

Expo

Cattlemens Restaurants Inc.
04.2017 - 04.2019

Certificate - California Powers To Arrest

Valley Guard Online Training

California Weapons of Mass Destruction Valley Guard Online TrainingCertification of Training - Certification of Training

Valley Guard Online Training

High School Diploma - General Studies

Maria Carrillo High School

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