Tevin Slawson
Chicago,IL
Summary
Dependable employee successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
10
10
years of professional experience
Work History
Custom PC Builder
Self Employed Services
05.2014 - Current
- Maximized system performance with meticulous cable management, ensuring optimal airflow and aesthetics.
- Increased sales revenue by offering personalized recommendations based on clients'' specific requirements and budgets.
- Conducted comprehensive testing of completed systems to ensure peak performance levels prior to delivery to clients.
- Delivered clear communication with clients at every stage of their projects, from initial consultation to final delivery.
- Educated customers on proper care and maintenance practices, prolonging the lifespan of their custom PCs.
Server
Applebee's Grill + Bar
09.2021 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Host/Server
Olive Garden Restaurant
07.2017 - 02.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Door to Door Marketing
Jansen Roofing
06.2017 - 07.2019
- Expanded product reach by identifying new neighborhoods and territories for door-to-door sales campaigns.
- Demonstrated resilience and perseverance by continuing to pursue leads despite facing challenges or setbacks, maintaining a positive attitude throughout the sales process.
- Developed extensive product knowledge, enabling confident promotion of features and benefits that resonated with prospective buyers.
- Traveled by foot or automobile to deliver or sell merchandise or services.
Education
Associate of Arts - General Studies
Eastern Iowa Community College District
Bettendorf, IA07.2021
Skills
- Expert Hardware Knowledge
- Hardware Compatibility
- Customer Consultation
- Team Collaboration
- Adaptable to change
- Up-selling techniques
- Software configuration
- Customer Service
- Strong Work Ethic
- Sales Strategies
- Multitasking proficiency
- Effective Time Management
Timeline
Server
Applebee's Grill + Bar
09.2021 - 07.2024
Host/Server
Olive Garden Restaurant
07.2017 - 02.2021
Door to Door Marketing
Jansen Roofing
06.2017 - 07.2019
Custom PC Builder
Self Employed Services
05.2014 - Current
Associate of Arts - General Studies
Eastern Iowa Community College District
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