Experienced health communications and stakeholder engagement specialist with a strong background in public health, health policy, and patient-centered research. Skilled in translating complex health information into actionable insights, I have led national health campaigns, built cross-sector collaborations, and developed strategic communication initiatives that amplify patient and community voices. I excel at fostering partnerships among clinicians, payers, patient advocates, researchers, and policymakers to advance evidence-based, patient-centered outcomes. With expertise in health equity, strategic communications, and policy, I leverage data-driven approaches to ensure stakeholder perspectives shape research and improve health outcomes. Committed to addressing health disparities and the sociocultural factors influencing care access, I work to co-create inclusive, community-driven solutions. Passionate about driving meaningful public health impact, I help bridge the gap between research, policy, and practice.
Overview
9
9
years of professional experience
Work History
Senior Health Communications Specialist (GS-14)
U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary of Health (OASH), Office of Infectious Disease and HIV/AIDS Policy (OIDP)
Rockville, United States
04.2023 - Current
Lead strategic stakeholder engagement efforts by convening and facilitating collaboration among federal agencies, healthcare professionals, patient advocacy groups, and community-based organizations to enhance public health messaging and intervention strategies
Design and manage high-impact convenings and roundtables, bringing together diverse stakeholder groups to discuss priority areas such as HIV prevention, vaccine confidence, and health equity
Facilitated discussions that informed policy recommendations and funding priorities
Synthesize stakeholder insights from national engagement efforts into actionable recommendations for federal leadership, ensuring patient-centered perspectives were integrated into public health initiatives and research priorities
Develop evidence-based communication strategies to translate complex public health data into accessible information tailored for different audiences, including patients, clinicians, and policymakers
Lead the Federal HIV Web Council, a multi-agency collaboration aligning digital communications across up to 35 federal agencies
Established transparent processes for obtaining stakeholder feedback on federal health priorities and initiatives
Manage research dissemination and public engagement efforts by overseeing strategic content development for digital platforms, including America’s HIV Epidemic Analysis Dashboard (AHEAD), ensuring accessibility and usability for diverse stakeholders
Lead targeted outreach and engagement campaigns, such as the 'Summer of Pride' initiative, which enhanced community partnerships and mobilized resources to improve health outcomes in underserved populations
Collaborate with internal and external partners (including the White House, CDC, HRSA, and NIH) to develop and implement national-level strategies that addressed stakeholder needs and informed public health decision-making
Provide expert guidance on stakeholder engagement methodologies, including best practices for community engagement, participatory research, and multi-stakeholder collaboration
Develop tools, guidance documents, and presentation materials to support internal and external engagement efforts, enhancing the effectiveness of research translation and dissemination
Graduate Research Assistant
Morgan State University, School of Community Health and Policy
Baltimore, United States
06.2022 - 05.2023
Conducted literature reviews to synthesize evidence on health disparities, patient-centered outcomes research, and community-based interventions, informing research design and policy recommendations
Developed written and visual materials to translate complex research findings into accessible formats, including research reports, manuscripts, plain-language summaries, and national conference presentations for diverse stakeholder audiences
Facilitated qualitative research activities, including focus groups and in-depth interviews, to gather stakeholder insights on healthcare access, patient engagement, and health communication strategies
Assisted in preliminary data analysis and developed plain-language summaries to support the dissemination of research findings to patients, community organizations, and policymakers
Supported evaluation efforts, identifying trends, implementing data-driven recommendations, and developing corrective actions to improve process efficiency and research impact
Maintained project tracking systems to manage research timelines, deadlines, and deliverables, ensuring the efficient execution of research activities and dissemination strategies
Health Communications Specialist (GS-13)
U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary of Health (OASH), Office of Infectious Disease and HIV/AIDS Policy (OIDP)
Rockville, United States
06.2021 - 04.2023
Led stakeholder engagement initiatives by convening listening sessions, advisory panels, and roundtable discussions to gather input from clinicians, researchers, patient advocates, and underserved communities, ensuring patient-centered perspectives inform public health strategies and policy
Facilitated multi-stakeholder convenings on national public health initiatives, including pediatric immunization campaigns, HIV prevention, and health equity
Managed engagement efforts by developing meeting agendas, synthesizing stakeholder feedback, and ensuring strategic alignment with federal priorities
Synthesized stakeholder insights into actionable recommendations for senior leadership, leveraging qualitative and quantitative data to inform public health initiatives and funding priorities
Developed and disseminated health communication materials across multiple channels, ensuring that public health messaging was tailored, accessible, and actionable for diverse stakeholder groups, including clinicians, payers, researchers, and patient communities
Led evaluation efforts to assess stakeholder engagement effectiveness, including usability testing and performance analytics for digital health platforms such as HIV.gov and America’s HIV Epidemic Analysis Dashboard (AHEAD), optimizing resource accessibility and stakeholder impact
Oversaw the strategic launch of a new user interface for AHEAD, leading usability testing, data management, and functionality improvements that enhanced accessibility and user engagement
Identified gaps, incorporated stakeholder feedback, and streamlined processes to improve research translation
Designed and implemented public engagement strategies for national campaigns such as Let’s Get Real, a pediatric immunization initiative, ensuring evidence-based messaging and outreach strategies aligned with public and patient needs
Developed tools, guidance documents, and presentation materials for federal working groups, advisory councils, and leadership, supporting the integration of patient and stakeholder input into research and policy decisions
Led the Vaccine Communicator’s Call, a monthly interagency coordination effort convening federal vaccine communicators to enhance cross-agency collaboration, research dissemination, and public engagement strategies
Provided technical assistance and subject matter expertise on health communication strategies, stakeholder engagement, and research dissemination to federal leadership, advisory panels, and interagency working groups, ensuring alignment with patient-centered outcomes research principles
Applied health communication theories (e.g., Health Belief Model, Social Ecological Model, Theory of Planned Behavior) to develop evidence-based public engagement and outreach strategies, ensuring messages resonated with diverse audiences and addressed behavioral determinants of health
Managed public-private partnerships and stakeholder outreach efforts by engaging with healthcare providers, community organizations, and advocacy groups to advance public health priorities and ensure the equitable dissemination of resources and research findings
Health Insurance Specialist (GS-13)
U.S. Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications
Woodlawn, United States
02.2017 - 06.2021
Led outreach and communication campaigns to engage diverse patient populations, healthcare providers, and policymakers, ensuring equitable access to health programs such as Medicare, Medicaid/CHIP, and the CMS Rural Health Initiative
Developed strategic partnerships with congressional offices, medical societies, and national organizations to expand the reach of key healthcare initiatives, mirroring PCORI’s emphasis on multi-stakeholder collaboration
Designed and implemented stakeholder engagement strategies for large-scale federal initiatives, leveraging insights from patient advocacy groups and underserved communities to improve messaging and accessibility
Served as a subject matter expert (SME) on health communication for CMS program rollouts, providing guidance on messaging, digital marketing, and outreach to enhance program awareness and utilization
Applied health equity principles to national campaigns, ensuring communication strategies were tailored to address barriers faced by vulnerable populations, including rural communities, racial/ethnic minorities, and individuals with limited health literacy
Assessed communication challenges and provided strategic recommendations to leadership, focusing on message framing, media impact, and stakeholder needs—closely aligning with PCORI’s patient-centered communication objectives
Facilitated interagency collaboration across CMS divisions, HHS offices, and external partners such as the Health Resources and Services Administration (HRSA) and the National Rural Health Association (NRHA) to enhance cross-sector healthcare communication
Developed and evaluated communication materials using Plain Language principles, health literacy best practices, and digital accessibility standards, ensuring patient-friendly and culturally competent content
Led evaluation efforts to assess communication impact, utilizing stakeholder feedback, digital analytics, and engagement metrics to refine outreach strategies and enhance program effectiveness
Recommended and coordinated digital and social media content, leveraging tools like Canva, Unsplash, and Hootsuite to drive engagement for Medicare, Medicaid, and public health campaigns
Supported the development of communication and outreach plans for CMS initiatives, aligning them with PCORI’s mission to engage patients, caregivers, and healthcare professionals in meaningful, evidence-based healthcare discussions
Represented CMS leadership in key meetings and advisory councils, ensuring patient and provider perspectives were integrated into outreach efforts
Served as the CMS representative for the Federal HIV Web Council, contributing expertise in digital engagement and health communication strategies for HIV-related initiatives
Student Trainee/Intern (Social Sciences) (GS-07)
U.S. Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications
Woodlawn, United States
06.2016 - 02.2017
Supported stakeholder engagement efforts to enhance healthcare access and education for vulnerable populations, including rural communities, low-income individuals, people with disabilities, and those with chronic conditions—aligning with PCORI’s mission to address health disparities
Served as a subject matter expert (SME) on rural health engagement strategies, fostering relationships with national and community-based organizations to improve outreach and communication effectiveness
Identified and applied health communication best practices to improve patient understanding of Medicare, Medicaid, and Health Insurance Marketplace programs, ensuring alignment with PCORI’s emphasis on patient-centered communication
Facilitated cross-sector collaboration by coordinating stakeholder relations, public engagement, and community outreach in partnership with CMS Regional Offices and external partners
Managed partnership data tracking and reporting using RECON, CMS’s system of record for outreach and education, to assess engagement effectiveness and identify areas for improvement
Planned and executed national partner conferences, forums, and listening sessions, providing key insights to shape CMS’s health education strategies
Delivered public presentations and training sessions to diverse audiences on federal health programs, emphasizing accessible and patient-friendly communication approaches
Education
Doctor of Public Health -
Morgan State University
Baltimore, MD
05.2024
Master of Public Health - Public Health Policy
Georgia Southern University
Statesboro, GA
05.2016
Bachelor of Science - Biological Sciences
University of South Alabama
Mobile, AL
05.2014
Skills
Coalition Building
Promotional Strategy Development
Program Management
Brand Marketing
Campaign Strategy Development
Health Communications
Technical Writing
Strategic Public Relations
Content Development
Patient-Centered Outcome Research
Affiliations
American Public Health Association (APHA)
National Association of Government Communicators (NAGC)
Society for Health Communication
National Minority Quality Forum (NMQF)
Awards Recognition
2021 HHS Excellence in Public Health Communications Award
2018 CMS Administrator's Execution of Major Projects Award (New Medicare Card Project)
2017 CMS Administrator's Operational Excellence Award (Marketplace Outreach)
References
References available upon request.
Selective Service
Registered for Selective Service
Personal Information
Citizenship: United States Citizen
Timeline
Senior Health Communications Specialist (GS-14)
U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary of Health (OASH), Office of Infectious Disease and HIV/AIDS Policy (OIDP)
04.2023 - Current
Graduate Research Assistant
Morgan State University, School of Community Health and Policy
06.2022 - 05.2023
Health Communications Specialist (GS-13)
U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary of Health (OASH), Office of Infectious Disease and HIV/AIDS Policy (OIDP)
06.2021 - 04.2023
Health Insurance Specialist (GS-13)
U.S. Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications
02.2017 - 06.2021
Student Trainee/Intern (Social Sciences) (GS-07)
U.S. Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications
06.2016 - 02.2017
Doctor of Public Health -
Morgan State University
Master of Public Health - Public Health Policy
Georgia Southern University
Bachelor of Science - Biological Sciences
University of South Alabama
Similar Profiles
Saphronia BradfordSaphronia Bradford
Senior IT Program Manager at HHS, Office of the Secretary, Assistant Secretary of Health, Office of the Surgeon General, Commissioned Corps Headquarters (CCHQ)Senior IT Program Manager at HHS, Office of the Secretary, Assistant Secretary of Health, Office of the Surgeon General, Commissioned Corps Headquarters (CCHQ)
Talent Acquisition Specialist/Salary Administrator at Department of Health & Human Services, Compensation & Classification/Office of the SecretaryTalent Acquisition Specialist/Salary Administrator at Department of Health & Human Services, Compensation & Classification/Office of the Secretary
Senior Oracle & MS SQL Server Database Administrator at Unissant Inc and SMDI Inc under contract with U.S. Department of Health and Human Services (HHS)Senior Oracle & MS SQL Server Database Administrator at Unissant Inc and SMDI Inc under contract with U.S. Department of Health and Human Services (HHS)