Summary
Work History
Education
Skills
Education and Training
Timeline
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Tevon Ashley

Summary

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction. Experience working with children and toddlers.

Work History

Assistant Manager

Jerk Boyz
Bronx, NY
  • Assisted with planning and developing company initiatives and projects.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Recruited and hired qualified candidates to fill open positions.
  • Delegated assignments based on team strengths to optimize coverage and service levels.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.

Teacher Assistant

Police Athletic League Inc
Bronx, NY
  • Communicated clearly to children in developmentally appropriate way.
  • Created calm and disciplined classroom environment to improve student focus.
  • Observed student performance and analyzed individual records to assess progress.
  • Worked with students to reinforce learning of material or skill introduced by teacher.

Junior Associate

New York Produce Association
Bronx, NY
  • Built and maintained relationships with peers and upper management to drive team success.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Supported management team to facilitate task completion and meet performance goals.
  • Communicated clearly with customers in person and via telephone, driving positive experiences.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Developed and implemented customer service protocols to ensure effective communication with clients.

Direct Support Professional

Arc Westchester
Westchester, NY
  • Provided individualized support to clients, ensuring needs and preferences were met effectively.
  • Assisted clients in daily living activities, promoting independence and personal growth.
  • Communicated with families and caregivers to coordinate care plans and progress updates.
  • Developed engaging recreational activities tailored to client interests and abilities.
  • Maintained clean, safe, and well-organized patient environment.
  • Implemented feedback mechanisms to improve service quality and client satisfaction continually.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

Education

Bachelor of Science - Psychology

Lehman College of The City University of New York
The Bronx, NY
2024

Skills

  • Verbal and Written Communication
  • Cash Flow, Marketing
  • Business Development
  • Creative Problem Solving
  • Staff training and Development
  • Reliable and Punctual
  • Customer Relations
  • Relationship Building
  • Decision Making
  • Closing and Contract negotiations
  • Problem Solving
  • Microsoft Office

Education and Training

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Timeline

Assistant Manager

Jerk Boyz

Teacher Assistant

Police Athletic League Inc

Junior Associate

New York Produce Association

Direct Support Professional

Arc Westchester

Bachelor of Science - Psychology

Lehman College of The City University of New York

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