TEVON CROOKS
Queens
Summary
Dynamic and results-driven professional with experience at Amazon, excelling in warehouse operations and inventory management. Proven ability to enhance customer satisfaction through effective communication and a positive attitude. Skilled in packing, loading, and maintaining workplace safety, consistently delivering timely results in fast-paced environments.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Stock Keeper
Amazon
11.2025 - 01.2026
- Monitored inventory levels to ensure accurate stock availability and timely replenishment.
- Utilized warehouse management system for tracking shipments and managing stock locations.
- Assisted with receiving and inspecting incoming merchandise for quality assurance.
- Organized stock shelves efficiently to optimize space utilization and accessibility.
- Collaborated with team members to facilitate smooth order fulfillment processes.
Service Technician
Echo Shield
06.2025 - 10.2025
- Diagnosed and repaired equipment malfunctions efficiently to minimize downtime.
- Conducted routine maintenance checks to ensure optimal performance of systems.
- Assisted in troubleshooting technical issues, providing prompt customer support.
- Utilized diagnostic tools to identify service needs and implement solutions.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Valet
Mount Sinai Hospital
11.2024 - 04.2025
- Assisted patients and visitors with parking and vehicle retrieval, ensuring timely service.
- Maintained cleanliness and organization of parking areas to enhance visitor experience.
- Monitored vehicle security through regular patrols and surveillance system checks.
- Collaborated with hospital staff to coordinate special event parking logistics effectively.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Answered guest's questions about property amenities and services.
Delivery Driver
LIVE LIFE DIFFERENT LLC
01.2024 - 11.2024
- Delivered packages efficiently within designated routes, ensuring timely arrival.
- Maintained vehicle cleanliness and performed routine safety checks to uphold operational standards.
- Communicated with dispatch regarding delivery issues, enhancing overall service effectiveness.
- Followed GPS navigation systems to optimize route efficiency and reduce delivery times.
- Assisted in loading and unloading packages, contributing to team workflow efficiency.
- Adapted quickly to changes in delivery schedules, demonstrating flexibility in a dynamic environment.
Shuttle Driver
JFK Airport
06.2022 - 09.2023
- Transported passengers to designated locations efficiently and safely.
- Maintained accurate logs of trips and passenger counts for operational reporting.
- Conducted routine vehicle inspections to ensure safety and compliance standards.
- Assisted with loading and unloading luggage, providing excellent customer service.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
Porter
Guardian Services
02.2021 - 12.2022
- Executed daily transportation of goods between departments, ensuring timely deliveries.
- Maintained cleanliness and organization of common areas to enhance operational efficiency.
- Assisted team members with inventory management and stock replenishment tasks.
- Implemented safety protocols to ensure a secure working environment for all staff.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
Education
GED -
New York City of Board And Education
Queens, NYSkills
- Packing and labeling
- Loading and unloading
- Workplace safety
- Order picking
- Warehouse operations
- Exterminating
- Customer service skills
- Valid Driver's License
- Warehouse
- Positive attitude
- Willing to learn
- Heavy lifting
- Energetic and outgoing
Timeline
Stock Keeper
Amazon
11.2025 - 01.2026
Service Technician
Echo Shield
06.2025 - 10.2025
Valet
Mount Sinai Hospital
11.2024 - 04.2025
Delivery Driver
LIVE LIFE DIFFERENT LLC
01.2024 - 11.2024
Shuttle Driver
JFK Airport
06.2022 - 09.2023
Porter
Guardian Services
02.2021 - 12.2022
GED -
New York City of Board And Education