Tevon Hyman
Miami,Florida
Summary
Diligent Assistant Manager with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
ZRS Management
08.2024 - Current
- Assisted in the management of daily operations ensuring smooth and efficient workflow
- Collaborates with the manager to develop strategies for achieving monthly goals and improving customer satisfaction
- Conduct audit ensuring account, ledgers, lease, tenants’ information are accurate and up to date
- Handle one-on-one with prospect and residents addressing needs and complaints, draft measures to resolve any issues
Leasing Representative
Rose Associate
11.2023 - 08.2024
- Conduct comprehensive tours with prospective clients, highlighting benefits and feature of the building
- Manage the entire application process, Reviews financial document, application to ensuring that applicants meet community qualifications
- Resident Onboarding: Ensure all incoming residents are in good standing with deposits and first month payments, lease has been signed and move-in has been scheduled
- Facilitate lease renewals with all residents, handle lease negotiations within the guidelines of Revenue Management
Leasing Consultant
Brookfield Properties
11.2021 - 12.2023
- Audit all rental units (1400) ensuring units met company high standards or readiness for incoming resident, coordinated, oversaw scheduling with Maintenance Team on performing any necessary repairs prior to resident arrival
- Assist residents with ledger issues, payments and lease inquiries
- Conduct market analysis, rent pricing, marketing, and concession, working with Development, Marketing, and Operation department
- Training and Onboarding with new staff, ensure they were well-versed in company policies, procedure and best practices
- Community Engagement and Event planning: Assist in the planning and execution of community events
Junior Leasing Agent
Lalezarian Properties
01.2021 - 11.2021
- Conduct Showing for prospective clients, assist in all clients throughout the application process, review all financial documents ensuring clients met building requirements
- Perform pre-inspections of all units, coordinate with maintenance on any repairs to ensure readiness for new tenants
- Cash handling: Collect payments prior to handling keys overs
- Promptly Handle resident complaints and issues in a timely manner
Education
Hofstra University
Hempstead, NYSkills
- Lease Negotiations
- Customer Service
- Client Relations
- Reporting / data entry
- Applications Reviews
- Market Analysis
- Lease Renewals
- Tenant Relations
- Financial Review
- Decision-making
- Team leadership
- Money handling
Timeline
Assistant Manager
ZRS Management
08.2024 - Current
Leasing Representative
Rose Associate
11.2023 - 08.2024
Leasing Consultant
Brookfield Properties
11.2021 - 12.2023
Junior Leasing Agent
Lalezarian Properties
01.2021 - 11.2021
Hofstra University
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