A highly skilled professional with 19 years of experience in sales, customer success, and account management. Throughout my career, I have developed a strong track record of driving business growth, managing complex relationships, and delivering strategic insights for clients across various industries. At SumUp, I led the acquisition of 50+ new merchants per quarter, achieving a 30% year-over-year revenue growth. I consistently exceeded sales targets by leveraging deep product knowledge and consultative sales techniques to close 70% of inbound leads, resulting in a 20% increase in sales performance. My ability to identify and resolve customer issues, as demonstrated by my 95% first-contact resolution rate, positions her as an effective problem solver for strategic account growth. My experience with Salesforce and expertise in tracking data to optimize business strategies align well with any requirements for data-driven decision-making. Additionally, my history of building strong relationships with clients and cross-functional teams to ensure customer satisfaction will contribute to success in managing strategic partnerships within a fast-paced, results-driven environment.