Tewodros Workneh
Tx
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Overview
9
9
years of professional experience
Work History
Senior District Business Officer
Berhan Bank
02.2022 - 06.2024
- Strategic planning
- Develop and implement business strategies that align with District goals
- Analyze market trends and identify opportunities for growth
- Financial Management
- Prepare and manage the District budget ensuring financial sustainability
- Monitor financial performance and provide reports to senior management
- Stakeholder Engagement
- Build and maintain relationship with key stakeholders, including local government, community organizations, and business partners
- Act as a representative for the District in meetings and public forms
- Operational Oversight
- Oversee daily business operations, ensuring efficiency and compliance with regulations
- Implement best practices in business processes and operations
- Team leadership
- Lead and mentor a Team of business officers and support staff
- Foster a collaborative and high-performance work environment
- Performance Metrics
- Develop and track key performance indicators (KPIs) to measure success
- Regularly report on progress and areas for improvement
- Project Management
- Oversee special projects and initiatives that drive Business growth
- Ensure projects are completed on time and within budget
- Preparing Balance sheet to provides a snapshot of company's financial position at a specific point in time
- Preparing Income Statement (profit and loss Statement): to shows the company's revenues, expenses, and profits over a specific period
- Cash flow Statement Preparing: to show inflow and out flow of cash within a company over a specific period
- Checking the General Ledger: is a comprehensive record of all financial transactions made by a company
- Including like Reconciliation, Transaction Reviews, Trial Balance, Adjusting Entries, Audit trial, Period end close
Senior customer service officer
Berhan Bank
10.2019 - 02.2022
- Control overall cash Management in and out of the vault
- Supervise customer services at the counter
- Address and resolve complex customer complaints and inquiry in a timely and professional manner
- Monitor daily operations and workflows to ensure compliance with bank policies and procedures
- Identify opportunities for process improvement to enhance efficiency and customer satisfaction
- Build and maintain strong relationships with customers to enhance loyalty and retention
- Promote bank products and services that meet customers needs
- Review Gl like sender debtor, sender creditor's
Branch Auditor lll
Berhan Bank
06.2015 - 10.2019
- Develop and execute audit plans for assigned branches, including risk assessment and audit schedules
- Collaborate with branch management to understand operations and identify key risk areas
- Review and analyze financial records, Transactions, and operational processes to ensure accuracy and compliance
- Prepare detailed Audit report, summarising findings, conclusions and recommendations for management Review
- Present audit findings to branch management and participate in discussion regarding corrective actions
- Ensure adherence to federal and state regulations as well as internal policies and procedures
- Identify potential risks and recommend appropriate mitigation strategies
- Conduct followup audit to verify compliance with previous recommendations
Customer service officer
Berhan Bank
09.2015 - 06.2015
- Serve as the primary point of contact for customers, handling inquiries via phone, mail, and in-person interactions
- Provide accurate information regarding banking products, services and account inquiries
- Assist customers with account opening, maintenance, and closing process
- Promote and cross-sell bank products and services that meet customer needs
- Maintain accurate records of customer interaction and transactions in the bank's CRM system
Education
BA - accounting and Finance
Bahar Dar University
MBA - Businesses Adminstration
Unity University
Skills
- Communication skill
- Critical Thinking and problem solving
- Emotional Intelligence
- Adaptability
- Teamwork and collaboration
- Mc excel
- Word
- Operations Management
- Verbal Communication
References
- Shimelis Belachew, Firm Manager, Shibag Management and Development Consulting Firm, Shibag11@gmail.com
- Zerihun Getaneh, Lecturer, Addis Ababa University
- Oda Accounting and Tax service LLC.Mail-Birhanie Geleto
Timeline
Senior District Business Officer
Berhan Bank
02.2022 - 06.2024
Senior customer service officer
Berhan Bank
10.2019 - 02.2022
Customer service officer
Berhan Bank
09.2015 - 06.2015
Branch Auditor lll
Berhan Bank
06.2015 - 10.2019
MBA - Businesses Adminstration
Unity University
BA - accounting and Finance
Bahar Dar University
Similar Profiles
NITHAN FITAMONITHAN FITAMO
Junior Loan Officer at Berhan BankJunior Loan Officer at Berhan Bank
Tewodros GetanehTewodros Getaneh
Senior District Business Officer at Berhan BankSenior District Business Officer at Berhan Bank
Habtamu Tesfaye GutaHabtamu Tesfaye Guta
Branch Manager at Berhan BankBranch Manager at Berhan Bank
RAUL SANCHEZ CANTURAUL SANCHEZ CANTU
Intake Worker at OCTAGON STAFFINGIntake Worker at OCTAGON STAFFING
Myrna RuizMyrna Ruiz
Corrections Specialist- TDC Coordinator at Travis County Sheriff's OfficeCorrections Specialist- TDC Coordinator at Travis County Sheriff's Office