TEWODROS YASIN

Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting and explaining the best solutions to the customers.

I worked directly with the management team of a fast-paced restaurant to open a new location. Cross-trained in various areas of the restaurant, and primarily responsible for prep and cooking.

Manage departments directly within a high-end, fast-paced grocery store. Responsible for customer service, merchandising, and employee management. Considered to be a fast-working multitasker who quickly cross-trained through the entire store. Recipient of multiple customer service awards.