Tekena Jonathan Allison
General Manager
Katy,TX
Summary
PROFESSIONAL SUMMARY Results-driven corporate manager with 30+ years of experience in regional operations, finance, corporate planning, and business development. Expert in strategic transformations, process improvement, and innovative strategies. Proven track record in project management, team leadership, and driving profitability.
Overview
22
22
years of professional experience
Work History
General Manager Lagos
Region, Petroleum Equalization Fund
10.2020 - 08.2021
- Presented informed daily reports on petroleum truck operations, upholding price equalization principles
- Enabled accurate assessment of petroleum contributions, supporting equitable pricing
- Led monthly engagement with marketers and depot owners, promoting collaborative solutions.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures
- Introduced new methods, practices, and systems to reduce turnaround time
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
General Manager
Petroleum Equalization Fund
02.2016 - 10.2020
- Guided financial objectives, optimizing corporate liquidity and investments
- Modernized payment process, reducing discrepancies by 70% and mitigating fraud risks
- Instituted budget monitoring mechanism, enhancing transparency and control
- Championed transparent reporting aligned with industry best practices.
Manager Reconciliation & Customer Service
Petroleum Equalization Fund, FCT
06.2015 - 02.2016
- Introduced customer feedback portal, driving 100% increase in customer feedback submissions and actionable insights used to enhance service quality.
•Streamlined dispute resolution process, reducing average resolution time for customer reimbursement claims from 160 days to 30 days.
• Orchestrated regular sensitization campaigns across 6 regions in Nigeria, leading to 45% boost in brand awareness and customer engagement in underserved regions.
• Implemented relationship-building initiatives, resulting in 40% decrease in customer churn rate over 2 years. Created data management system for bridging contributions reconciliation.
• Applied clear custody and control procedures to maintain secure records.
• Supported compliance by implementing internal controls and enforcing policies.
• Implemented process improvements to increase data accuracy and transparency.
Assistant General Manager
Petroleum Product Pricing Regulatory Agency
10.2012 - 01.2015
- Corporate Planning Budgeting & Procurement, Initiated quarterly and annual performance measurement of budget and corporate plans
- Delivered against annual operational and financial goals with assessment and improvement of procurement strategies
- Controlled procurement budget of over N2 billion to promote culture of long-term cost savings
- Managed team schedule with eye for coverage needs and individual strengths
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Collaborated with other departments to establish productive and timely completion of projects
Manager Corporate Planning
Petroleum Equalization Fund
08.2006 - 10.2012
- Developed and presented executive-level briefings on planning activities
- Guided planning team to create demand plans based on historical data analysis, customer forecasts and growth targets
- Improved plans based on data analytics from trend tracking
- Achieved targets by working cross-functionally with operations, IT and finance teams.
- Mentored and supported 10 corporate planning department employees to create strong workplace culture
Assistant Vice President/Chief Marketing Officer
Mobitel Limited
08.1999 - 06.2006
- Maintained successful field campaigns with organized calendars and files
- Connected with customers through in-store service events and social media-based initiatives
- Advanced sales process by converting connections to set appointments for p demonstration of data services
- Integrated promotional campaigns with customer sales promotions.
- Handled administrative systems to assist senior leadership and over 30 staff members
Education
Master of Business Administration (MBA) - Management
Rivers State University of Science And Technology
Port Harcourt, NigeriaBachelor of Science - Business Administration
Rivers State University of Science And Technology
Port Harcourt, NigeriaSkills
- Microsoft Suite (Word, Excel, Power Point)
- Strategic Planning and Execution
- Leadership and Team Management
- Stakeholder Engagement and Relationship Building
- Budgeting and Financial Management
Timeline
General Manager Lagos
Region, Petroleum Equalization Fund
10.2020 - 08.2021
General Manager
Petroleum Equalization Fund
02.2016 - 10.2020
Manager Reconciliation & Customer Service
Petroleum Equalization Fund, FCT
06.2015 - 02.2016
Assistant General Manager
Petroleum Product Pricing Regulatory Agency
10.2012 - 01.2015
Manager Corporate Planning
Petroleum Equalization Fund
08.2006 - 10.2012
Assistant Vice President/Chief Marketing Officer
Mobitel Limited
08.1999 - 06.2006
Master of Business Administration (MBA) - Management
Rivers State University of Science And Technology
Bachelor of Science - Business Administration
Rivers State University of Science And Technology
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