Mikeulyn Ruggles
Traffic Control Supervisor
West Texas,TX
Where no counsel is, the people fall: but in the multitude of counsellors there is safety.
-Proverbs 11:14
Summary
Highly skilled leader with over five years specializing in State & city Traffic control & Traffic control personnel management, contractor schedule coordinating, safety compliance, plan development and implementation, and dispatching extensive experience in various other road construction related positions, permanent & temporary traffic sign installation, motivated leader with a solid background in problem solving, communication, following local and state regulations and guidelines, MUTCD, and traffic control plans with the department of transportation backed by but not limited too responsible party taught and endorsed by TEXAS a&m engineering extension agency. Prior to my career in Traffic Engineering I spent many years in customer service positions, from sales to IT I have years of consistent positive interactions with customers and a extensive understanding of time management and problem solving. Authorized to work in the US for any employer
Overview
6
6
years of professional experience
12
12
Years of over-all fast paced and effective problem solving
Work History
Traffic control trainer & recruiter
Nixon Engineering
Abilene, TX
10.2021 - Current
- I train hands on in the field on how to safely
- Sets up traffic zones including jobsite signs, cones, etc
- According to regulations or plans, and breaks down at the end of the job;
- Collects materials when jobs have been completed and maintains accurate inventory of signs and equipment;
- Performs general labor duties as needed;
- Follows all safety rules and regulations and practices preventive safety measures;
- Performs flagging duties on an asphalt and/or concrete patching crew;
- Directs traffic by using the sign paddle appropriately.
Traffic Control Supervisor
Bird Dog Traffic Control
San Angelo, TX
03.2021 - 09.2021
- During my time with Bird dog, I also continued my position with Nixon Engineering
- Transportation Control Specialist training, performance review, scheduling
- Transportation Management System (TMS) entries/monitoring
- Sending Alerts/Emails (Emergency/Non-Emergency)
- Navigate through GPS (Tractors/Trailers/Con-Gears)
- Facility Load Plans monitoring
- Reports (Safety, Service, Cost recaps)
- Vendor engagement (Weekly/Daily conference calls, service expectations, service failure notification)
- Facility conference calls
- Inputting data, speaking with drivers and carriers
- Effectively track loads through GPS software
- Call out service for breakdowns and complete breakdown reports
- Plan out moving loads both for priority and convenience
- Analyze and resolve work problems or assist coordinators in problem resolution
- Determine appropriate resolution of escalated employee/customer service issues
- Pull and prepare reports, facility and network specific
- Oversight of various compliance related items
- Timely reconciliation of pickups in TMS
- Timely reason codes applied
- Correct reason codes applied
- Sending out service alerts/ETAs to the network
- Review traffic and reroute options depending on road conditions, closures
Traffic Control Specialist District supervisor
Nixon Engineering LLC
Abilene, TX
05.2017 - 09.2021
- Responsible for performing supervisory responsibilities for field personnel responsible for installing, dispatching,maintaining, and modifying traffic control signs, pavement markings, street lights, and traffic control signals
- Coordinates contractor projects and maintains project reports and databases as well as providing problem resolution
- Work requires limited supervision and the use of independent judgment and discretion
- Supervises lower level field traffic control staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures, and maintains a healthy and safe working environment; and, making hiring, termination, and disciplinary recommendations
- Supervises the day-to-day operations of field traffic control activities, which includes: planning, developing, coordinating, administering, enforcing, and evaluating projects, processes, procedures, systems, and standards; developing and coordinating work plans; and ensuring compliance with applicable Federal, State, and Local laws, regulations, codes, and/or standards
- Manages projects related to traffic control operations, which includes: inspecting project plans prior to, during, and upon completion for compliance with applicable quality guidelines, specifications, and plans; preparing and adjusting project timelines; scheduling work; coordinating activities with other internal departments and external contractors; approving payments; and/or, performing other related activities
- Prepares and maintains a variety of records, files, reports, work orders, and/or other related information related to operational activities for the division
- Investigates and resolves complaints and/or issues received from internal and external customers
- Monitors and maintains material and supply inventory to ensure efficient division operations
- Procures materials and supplies
- Supervises and monitors the work of external contractors performing work for the City, which includes inspecting work to ensure compliance with applicable specifications and quality standards
- Responds to emergency and on-call situations
- Performs other duties as assigned.
Automobile Sales Consultant
Lithia Motors, Inc
Abilene, TX
08.2020 - 01.2021
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Demonstrated vehicles and features, and conduct test drives.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Located desired vehicles at auctions and other dealerships.
- Negotiated vehicle prices and secure financing for customers.
Education
High School Diploma -
01.2010 - 05.2022
Certification - TEEKS Traffic Control
03.2018 - 03.2018
Skills
Analytical and Critical Thinking
Teambuilding
Flexible and Adaptable
Strategic development
Problem-Solving
Computational skills
Strategy development
Community Relations
Maintenance and Repair
Active Listening
Teamwork and Collaboration
Dependable and Responsible
Attention to Detail
Prioritizing calls
Dispatching field personnel
Routing orders
Service coordination
Customer Relations
Schedule Management
Employee training
Accomplishments
- Gained excellent and lasting repor with MULTIPLE Txdot counties that have continued throughout employment changes
- Supervised team of 100+ staff members.
- Successfully managed many complex and challenging road construction projects and earned a substantial
non-standardized performance based pay raise. This was the earliest point in employment that this raise had
been given.
- All projects under my supervision have had substantial profit margins.
I have recruited several employees, all of which were lasting valued employees.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Traffic control trainer & recruiter - Nixon Engineering
10.2021 - Current
Traffic Control Supervisor - Bird Dog Traffic Control
03.2021 - 09.2021
Automobile Sales Consultant - Lithia Motors, Inc
08.2020 - 01.2021
Texas A&M University - Central Texas - Certification , TEEKS Traffic Control
03.2018 - 03.2018
Traffic Control Specialist District supervisor - Nixon Engineering LLC
05.2017 - 09.2021
Independence High School - High School Diploma,
01.2010 - 05.2022