Teya Morale
Lafayette,LA
Summary
Adept at insurance verification and patient registration, I enhanced patient experience at Ochsner Medical Center by streamlining check-in processes and ensuring HIPAA compliance. My strong empathy and problem-solving skills fostered positive relationships, contributing to a 20% improvement in registration efficiency. I excel in multitasking and maintaining high work quality in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
Ochsner Medical Center
09.2022 - Current
I work with verifying patients health insurances and collecting copays also checking patients into the emergency department and verifying their information with them and getting them fully registered also signing all forms needed
Education
Breaux Bridge High School
Breaux Bridge, LASkills
- Customer Service
- Insurance Verification
- HIPAA Compliance
- Patient Registration
- Patient check-in
- Multitasking and Organization
- Registration and Admissions
- Phone and Email Etiquette
- Strong empathy
- Problem-Solving
- Team Collaboration
- Money Handling
- Relationship Building
- Registration management
- Work Quality Evaluation
Timeline
Patient Access Representative
Ochsner Medical Center
09.2022 - Current
Breaux Bridge High School
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