Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teyana Brown

Riverside

Summary

Dedicated professional with proven expertise in customer service excellence and POS system operations, honed at Sam’s Club and other retail environments. Skilled in fostering positive customer relationships and handling payment processing efficiently. Achieved significant improvements in customer satisfaction and transaction accuracy, demonstrating strong work ethic and empathy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front End Cashier

Sam’s Club
03.2023 - 11.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Executed high transaction volumes accurately, enhancing progress towards store sales goals.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.

Front End Cashier

ShopRite
11.2020 - 03.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.

Counter Person

Arnieris
03.2020 - 11.2020
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.
  • Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
  • Performed daily opening/closing procedures diligently so as not to miss any important steps.
  • Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
  • Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
  • Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Processed customer orders and accurately entered into order system.
  • Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
  • Processed both cash and card purchases and returns.

Education

Riverside High School
Riverside, NJ

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Payment processing
  • Product knowledge
  • POS system operations

Certification

Forklift

Timeline

Front End Cashier

Sam’s Club
03.2023 - 11.2023

Front End Cashier

ShopRite
11.2020 - 03.2023

Counter Person

Arnieris
03.2020 - 11.2020

Riverside High School

Similar Profiles

CREATE PROFILE
Teyana Brown