Teylor Jones
Spring,TX
Summary
Experienced Office Manager and Administrative Professional with a strong background in dermatology and plastic surgery. Skilled in enhancing productivity, ensuring high-quality service, and coordinating training for medical staff. Proven track record in providing exceptional customer service and optimizing operational efficiency.
Overview
3
3
years of professional experience
Work History
Office Coordinator
Westlake Dermatology & Cosmetic Surgery
02.2024 - Current
- Schedule appointments and manage calendars for 19 offices
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained high levels of customer satisfaction through diligent scheduling coordination.
Office Manager
Westlake Dermatology
05.2022 - 12.2023
- Led daily operations, including billing, scheduling, and patient services, ensuring optimal patient experience.
- Organized and conducted informational events, rapidly building clientele for newly opened office through effective communication and customer service.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
Served as point of contact for clients visiting office, providing exceptional customer service that led to increased client retention rates.
Improved client satisfaction by promptly responding to inquiries and resolving issues in professional manner.
Operations Manager
GoodFellas Meat & Co
09.2021 - 04.2022
- Managed inventory and supplier coordination, ensuring compliance with safety regulations
- Implemented conflict management techniques to enhance customer satisfaction
Administrative Assistant
Healing Hearts Clinic
04.2021 - 07.2021
- Directed administrative support for a team of 50+, managing scheduling, travel coordination, and documentation
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Education
Bachelor of Science - Biology
Sam Houston State University
Huntsville, TX12.2020
Skills
- Staff Hiring
- Team Supervision
- Public Speaking
- Patient Education
- Billing
- Payroll Processing
- Training Coordination
- Operations Management
- Patient Relationship Management
- Problem Solving
- Team collaboration
Timeline
Office Coordinator
Westlake Dermatology & Cosmetic Surgery
02.2024 - Current
Office Manager
Westlake Dermatology
05.2022 - 12.2023
Operations Manager
GoodFellas Meat & Co
09.2021 - 04.2022
Administrative Assistant
Healing Hearts Clinic
04.2021 - 07.2021
Bachelor of Science - Biology
Sam Houston State University
Similar Profiles
Stephanie WestfallStephanie Westfall
Assistant Cosmetic Manager at Tru-Skin DermatologyAssistant Cosmetic Manager at Tru-Skin Dermatology
Renae CranmerRenae Cranmer
Patient Care Coordinator at Westlake Dermatology Plastic Surgery CenterPatient Care Coordinator at Westlake Dermatology Plastic Surgery Center
Shoye AlamShoye Alam
Surgical Technologist at Advanced Dermatology and Cosmetic SurgerySurgical Technologist at Advanced Dermatology and Cosmetic Surgery