Summary
Overview
Work History
Education
Skills
Timeline
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Teyonna Bell

Longview,WA

Summary

Passionate and empathetic CNA dedicated to providing high quality care and friendly companionships to patients. Collaborates effectively with interdisciplinary teams to execute individualized care plans, resulting in positive patient outcomes. Demonstrates excellent communication skills at all levels of organization.

Overview

7
7
years of professional experience

Work History

Resident Care Associate

Cogir Management USA
Longview
04.2022 - Current
  • Provided assistance with activities of daily living such as bathing, dressing, grooming and toileting.
  • Assisted with mobility issues, including transferring residents from bed to wheelchair or vice versa.
  • Ensured that all necessary supplies were available for resident care needs.
  • Communicated effectively with residents, family members and other healthcare professionals regarding patient status and care plan implementation.
  • Encouraged independence by assisting residents in self-care activities when appropriate.
  • Assisted with feeding of residents when needed, ensuring proper nutrition according to dietary guidelines.
  • Supported a safe environment by adhering to infection control protocols at all times.
  • Performed light housekeeping duties such as changing linens, tidying rooms.
  • Responded quickly and appropriately in emergency situations following established protocols.
  • Helped residents maintain neat, orderly and comfortable room by making beds and assisting with cleaning and organization.
  • Built relationships with patients through companionship and life enrichment activities to improve quality of life.

Assistant Manager

Nordstrom Rack
Portland, Oregon
09.2017 - 05.2022
  • Trained team to deliver outstanding customer service that lasts beyond the light and boosting customer service satisfaction ratings from #7 to #1.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Education

GED -

Portland Youth Builders
Portland, Oregon

CNA -

CLT Care Academy
Vancouver, WA

Some College (No Degree) -

Clark College
Vancouver, WA

Skills

  • Dementia Care
  • Compassionate Caregiving
  • Vital signs monitoring
  • ADL support
  • Client Relationship Management
  • Infection Control
  • Meal Planning
  • Mobility Assistance
  • Task Delegation
  • Business Development
  • Customer Relations
  • Customer Relationship Management (CRM)
  • Staff Training and Development
  • Strategic Planning
  • Team motivation
  • Compliance understanding
  • Workload Management
  • Orientating and training

Timeline

Resident Care Associate

Cogir Management USA
04.2022 - Current

Assistant Manager

Nordstrom Rack
09.2017 - 05.2022

GED -

Portland Youth Builders

CNA -

CLT Care Academy

Some College (No Degree) -

Clark College

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Teyonna Bell