Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Internship
Timeline
Teyonna Davis

Teyonna Davis

Gallatin,TN

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience

Work History

At Home Advisor

Apple Inc
Gallatin, TN
02.2021 - Current
  • Work from Home — Tech, Assisted over 500 customers with their electronics over the phone
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Developed tutorials and instructional documents to educate customers on available troubleshooting tools.
  • Multi-tasked systems while providing service and resolving customer issues, questions, comments or concerns.
  • Resolved service and technical problems for customers by asking clear and specific questions.

Sales Associate

Scentsible Oils
Nashville, TN
10.2015 - Current
  • Assisted 15 customers per day with finding essential oils
  • Developed, maintained and utilized diverse client base.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging

Area Supervisor

Ross Dress For Less
Nashville, TN
08.2022 - 11.2022
  • Managed 10-15 employees on a daily, also opened and closed store.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Submitted reports to senior management to aid in business decision-making and planning.

Education

Bachelor of Science - Health Sciences

Tennessee State University, Nashville Tennessee
05.2023

Diploma -

Hume Fogg High School, Nashville, TN
05.2019

Skills

  • 10-Key
  • Data Entry
  • Customer Service
  • Telephone Answering/Multiple-Line System
  • Leadership
  • Communication
  • Time Management
  • Teamwork
  • Creativity
  • Self-Motivation
  • Issue and Conflict Resolution
  • Educational Strategies
  • Complex Problem-Solving
  • Critical Thinking
  • Client Relationships
  • Organizational Skills
  • Microsoft Windows and Office
  • HIPAA Education

Accomplishments

Graduating with Honors this Spring


Affiliations

Student Union Board of Governors at my college

Tennessee State University Honors College

Languages

Latin
Limited Working
English
Native or Bilingual

Internship

8 week payed Internship with Sarah Cannon in the Data Analytics Department in 2019

Timeline

Area Supervisor - Ross Dress For Less
08.2022 - 11.2022
At Home Advisor - Apple Inc
02.2021 - Current
Sales Associate - Scentsible Oils
10.2015 - Current
Tennessee State University - Bachelor of Science, Health Sciences
Hume Fogg High School - Diploma,

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Teyonna Davis