TIMOTHY GRANDBERRY JR.
Lubbock,TX
Summary
Healthcare leader with 10+ years of military and civilian healthcare experience developing strategies to promote the mission of the organization and support business goals. Proven abilities to capture growth opportunities, exceed short/long term goals and improve stakeholder relationships. Excited to bring a track record of industry growth and visionary thinking who champions innovative solutions to elevate organizational performance. Continual communication with C-level executives regarding operations progress, countermeasure development and performance gains.
Overview
17
17
years of professional experience
Work History
Physician Business Manager
Wellmed Medical Group
Lubbock, TX
11.2022 - Current
- Serves as single-point-of-contact to the physician network and is an accountable owner, responsive to physician needs. Knowledgeable about incentive programs, contract reimbursement, practice and network profitability, ACOs and other Enterprise initiatives, as applicable
- Proactively identifies issues and determines root cause so that they can be resolved timely and completely
- Serves as ambassador to our value-based care model; providing continuous onsite education around our organization’s programs and unique approach to patient care
- Educates physicians on performance-based incentive programs
- Regularly educates offices on their current performance against key performance indicators (KPIs)
- Monitors performance of assigned PCPs, identifies areas of opportunity and works with Market leadership to develop action plans for specific metrics needing improvement
Program Administrator-Palliative Care
Wellmed Medical Group
San Antonio, TX
03.2024 - 11.2024
- Collaborated with other departments to ensure efficient operations of the program.
- Coordinated meetings, conferences, workshops, and special events related to the program.
- Prepared monthly reports summarizing progress towards goals and objectives of the program.
- Assessed performance outcomes against established goals and objectives of the program.
- Recruited, trained and supervised personnel assigned to work on projects within the scope of the program.
Associate Operations Director, Provision of Nursing Care
United States Air Force
San Antonio, TX
08.2015 - 12.2016
- Company Overview: Air Force Medical Operations Agency
- Served as consultant to 3 branches on utilization of 13K nursing & surgical assets
- Oversaw Inpatient and Outpatient clinical operations for 2.6M beneficiaries at 76 hospitals with a $5.9B budget
- Senior Subject Matter Expert and authoritative source for the AF Surgeon General's Patient Centered Medical Home initiatives supporting 402 teams
- Clinical care standardization advisor & trainer
- Directed, coordinated, and consulted outpatient clinic programs for 402 global Patient Centered Medical Home Clinics: Peer Review Program, Clinical Support Staff Protocols, Staff Utilization, Standards/Regulations Compliance
- Co-led inpatient and outpatient Nursing marketing strategies with Headquarters Nursing Director; advertised certification programs, clinical success stories, policy updates, public relations, and reference materials
- Broadened peer review program; established bi-weekly group interviews to collect common areas of focus, generated 370 question database from 35 executives in year-long initiative earning 'best practice' status
- Air Force Medical Operations Agency
Vice-President, Inpatient and Outpatient Services
United States Air Force
Tokyo, Japan
08.2012 - 08.2015
- Company Overview: Yokota Air Base
- Advised President on effective & strategic management; guided 11 departments valued at $3.6M
- Directed daily operations for outpatient and inpatient departments & executed healthcare delivery for 11K beneficiaries
- Oversaw upgrade training of 4 career fields; guided career enhancement, utilization, scope of practice and welfare & development of 100 personnel
- Provided 500 surgeries and 200 deliveries a year
- Verified and reconciled daily chart audits and pediatric point-of-care testing, supported 'best practice' initiatives and directly contributed to the #2 HEDIS rating
- Collaborated with Medical Directors and President to establish quarterly/annual budgets, business process improvements, and staff incentives for 11 departments
- Oversaw Secure Messaging Communication launch via process mapping, 42% enrollment in 6 months, #1 of 9 hospitals in the region affecting 11K beneficiaries
- Yokota Air Base
Senior Personnel Manager
United States Air Force
Hampton, VA
05.2010 - 08.2012
- Primary authority, accountability for leading, mentoring and developing 188 personnel
- Teamed w/Chief Nurse on matters regarding health, morale, development, implementation and scope of practice
- Developed strategic goals & objectives; facilitated personal & professional growth for 500 nursing staff
- Supported 111K beneficiaries, 2.1M patient encounters, 5K admissions & $135M budget
- Facilitated staff onboarding, professional development, customer satisfaction improvement, and maintained leading reputation for service for 188 staff personnel
- Monitored employee and team performance, ensured effective staff utilization, recognition programs, and clinic financial models; findings and corrective actions reported to Medical Directors, Executive Staff, and CEO
- Coordinated with administrative and medical staff to ensure compliance with standards and regulations of the clinics
Clinic Administrator, Family Health Clinic
United States Air Force
Hampton, VA
01.2008 - 05.2010
- Supported 33K beneficiaries; $2.4M value in medical care; formulated, interpreted and implemented unit policies
- Planned, led and managed 79 staff; $505K supply budget, $295K equipment and $1.2M staffing contract
- Developed strategic goals & objectives
- Increased revenue by restructuring provider templates and front desk insurance collections processes
- Created annual business and revenue goals, evaluated employee performance, and planned, coordinated, and validated accuracy of public relations information to the beneficiaries
- Maintained professional affiliations to keep pace with current healthcare administration trends
Education
Master of Arts -
Master of Health Administration
University Of Phoenix03-2024
Master of Business Administration -
University of Phoenix
01.2015
Bachelor of Science - Healthcare Administration (Cum Laude)
University of Phoenix
01.2012
Professional Manager Certification -
Community College of the Air Force
01.2012
Associate of Arts - Human Resources Management/Personnel Administration
Community College of the Air Force
01.2009
Associate of Arts - Allied Health and Medical Assisting Services
Community College of the Air Force
01.2009
Skills
- Operations Management
- Human Resources
- Fiscal Accountability
- Project Management
- Program Development
- Business & Growth Optimization
- Team Building/Leadership
- Process Improvement
References
References available upon request.
Timeline
Program Administrator-Palliative Care
Wellmed Medical Group
03.2024 - 11.2024
Physician Business Manager
Wellmed Medical Group
11.2022 - Current
Associate Operations Director, Provision of Nursing Care
United States Air Force
08.2015 - 12.2016
Vice-President, Inpatient and Outpatient Services
United States Air Force
08.2012 - 08.2015
Senior Personnel Manager
United States Air Force
05.2010 - 08.2012
Clinic Administrator, Family Health Clinic
United States Air Force
01.2008 - 05.2010
Master of Arts -
Master of Health Administration
Master of Business Administration -
University of Phoenix
Bachelor of Science - Healthcare Administration (Cum Laude)
University of Phoenix
Professional Manager Certification -
Community College of the Air Force
Associate of Arts - Human Resources Management/Personnel Administration
Community College of the Air Force
Associate of Arts - Allied Health and Medical Assisting Services
Community College of the Air Force
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