
Accomplished Payment Solutions Analyst with a robust background in risk management at Yardi Systems, Inc., and a seasoned law enforcement professional with the Los Angeles Police Department. Expert in leveraging information systems and teamwork to reduce financial irregularities and enhance operational efficiency. Proven track record in identifying fraud, enhancing surveillance capabilities, and fostering professional relationships.
Analyzed historical payment data to uncover unusual patterns to reduce future risk exposure.
Reduced financial irregularities by implementing tighter risk controls around cash flow management.
Reviewed current and new merchants and individual transactions to evaluate fraud, chargeback and compliance risks.
As a Licensed Private Investigator, received referrals of questionable insurance claims from Insurance companies. Interviewed claimants and witnesses and reported detailed case findings and recommendations. Identified and documented instances of fraud. Utilized my proficiency in reading, writing, and speaking Spanish.
Electronic surveillance equipment sales to law enforcement agencies.
Expanded customer base through cold calling, networking, and relationship building.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Provided feedback from customers to product development team, influencing future product enhancements.
Participated in trade shows and conferences to network and generate leads.
Served in a variety of assignments over a 20 year career.
Below is brief summary of assignments and experience.
Patrol Officer, Special Problems Unit, Undercover Narcotics
Emergency Call Center Operator (Pre-911 system)
Detective - Burglary, Juvenile, Auto Theft, Fraud, Homicide,
Criminal Conspiracy Section.
Sergeant - Patrol Field Supervisor, Community Relations, Internal Affairs.