Excel
Tony Graziano
Manager
Tarpon Springs,FL
Summary
To use all the skills and knowledge I have to make a business profit and flourish is my goal. I have over 24 years of restaurant and general business customer service experience. Experienced in menu writing and inventory control. I am very technology-friendly. Salesforce Point and Click Admin. HubSpot Certified. Serv-safe Manager Food-handler Certified through 2022. I'm organized, detail-oriented and self-motivated. Able to multi-task in fast-paced, deadline-driven environments. Outstanding verbal and written communication skills. Microsoft Office Word and Excel trained. Proven to be an effective, goal and team oriented leader willing to go the extra mile day after day.
Overview
24
24
years of professional experience
4
4
Humans call me Father
Work History
General Manager
Louis Pappas Fresh Greek Restaurant
Clearwater, FL
08.2017 - 03.2020
- Followed LPFG daily procedures and kept restaurant operating efficiently.
- Opened restaurant and preped for all stations.
- Handled all bank deposits and change orders.
- Oversaw all ordering and inventory control.
- Ensured labor goals are met by coaching and facilitating self-growth.
- Handled any complaints and concerns for the restaurant.
- Consistently met labor goal of 17%.
- Dependably met food cost goals of 30% or below.
Director of Operations
Florida Energy Conservation Advisors, Inc
Palm Harbor, FL
04.2014 - 08.2017
- Oversaw more than 40 employees across many teams.
- Produced regular reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
- Salesforce Administrator.
- Grew companies revenue stream by more than 20% YoY by implementing new lead sources.
- Maintained %80+ sit ratio for sales team.
Team Leader/Business Development Specialist
Winn Technology Group
Palm Harbor, FL
01.2011 - 01.2014
- Provided phone support for JP Morgan’s Order-to-Pay Network.
- Trained classes of new employees and mentored their growth.
- Employee of the Month – January 2012 and June 2013.
Executive Chef
La Trattoria
Key West, FL
12.2004 - 05.2009
- Created and executed daily specials for all stations.
- Cooked on Pasta, Sauté, and Expo Stations.
- Organized and maintained inventories for restaurant and bar.
- Maintained profitability (32% food cost) in ordering and inventory.
Assistant General Manager/Bar Manager
Monty's Raw Bar
Key West, FL
02.2001 - 04.2009
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Consulted with managers to organize special events and promotions.
- Handled cash accurately and prepared deposits.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Education
High School Diploma -
Sullivan East High School
Bluff City, TN 08.1995 - 05.1999
Skills
Effective leader
Software
Word
SalesForce
HubSpot
Micros POS
Timeline
General Manager
Louis Pappas Fresh Greek Restaurant
08.2017 - 03.2020
Director of Operations
Florida Energy Conservation Advisors, Inc
04.2014 - 08.2017
Team Leader/Business Development Specialist
Winn Technology Group
01.2011 - 01.2014
Executive Chef
La Trattoria
12.2004 - 05.2009
Assistant General Manager/Bar Manager
Monty's Raw Bar
02.2001 - 04.2009
High School Diploma -
Sullivan East High School
08.1995 - 05.1999
Similar Profiles
WILSON TACBIANANWILSON TACBIANAN
Food Service Supervisor at Jimmy The Greek (Greek Fast Food Restaurant)Food Service Supervisor at Jimmy The Greek (Greek Fast Food Restaurant)
Fatima GarciaFatima Garcia
Manager at Little Greek Fresh GrillManager at Little Greek Fresh Grill
Elias SantillanElias Santillan
Shift Lead at Little Greek Fresh GrillShift Lead at Little Greek Fresh Grill
Daniel CliffordDaniel Clifford
Driver at UberDriver at Uber
Michael BitnerMichael Bitner
Center Sales Manager at Baker Distributing CoCenter Sales Manager at Baker Distributing Co