Francisco Claros

• OTR - FLATBED EXPERIENCE
• Operate Manual 18 SP OR 13 SP
• Secured vehicle to tow truck and checked all attachments for safe operation
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance
• Documented mileage, deliveries, pickups, customer issues and damages
• Inspected load security and checked for damages
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules
• Completed preventive maintenance checks and basic repairs to vehicles
• Maximized load safety by balancing, securing, and weighing products
• Maintained telephone and radio contact with supervisor to receive delivery instructions
• Utilized GPS and other navigation tools to plan routes and stay on schedule

Stayed current on company offerings and industry trends.

• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Kept detailed records of daily activities through online customer database.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Attended monthly sales meetings and quarterly sales trainings.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
• Increase sales by 10 %
• Assessed customer needs and utilized suggestive selling techniques to drive sales
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• Pulled order materials according to pick tickets and delivery schedules.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Verified orders from shipping and receiving documentation to complete accurate transfers.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Packed and palletized items for shipment on outbound trailers.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
• Loaded bulk and route delivery trucks with warehouse goods.