Thabin Summerlin

• Independently managed and executed efficient food and grocery delivery services within designated regions
• Navigated diverse neighborhoods, optimizing delivery routes for prompt service
• Utilized organizational skills to handle multiple orders simultaneously without compromising quality
• Resolved customer inquiries and special requests courteously, ensuring a positive delivery experience.

• Responded to customer inquiries via phone, email, and live chat, ensuring prompt resolutions
• Demonstrated strong product knowledge, achieving a high customer satisfaction rating.

• Executed food deliveries, provided exceptional customer service, and resolved inquiries promptly
• Safely operated a delivery vehicle, managed transactions, and promoted the company's values.

• Supervised team members, inspected products, repaired machines, collaborated with managers, and ensured efficient operations.

• Set up press machines, inspected parts, ran machines, packaged products, and utilized forklifts.

• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.

• Conduct identity and salary verification for loan applicants using client and company applications.
• Review and analyze tax returns, bank statements, and other documents for accuracy and compliance.
• Utilize both inbound and outbound communication to gather necessary documents, ensuring efficient and thorough processing.
• Apply strong mathematical skills, fast typing speed, and effective de-escalation techniques to improve customer interactions and reduce call times.
• Consistently ranked as a top application submitter with zero errors; awarded in multiple submission contests for accuracy and efficiency.

• Passionate about learning and committed to continual improvement.