THABISILE CALTER HICKMAN

Dear Sir/ Madam, Armed with more than 15 years experience in the hospitality industry, during which I have experience in the following. Front Office Management, Assistant Lodge Manager, Food & Beverage Supervision, Reception and Reservationist Today I am looking for a position to utilise my skills and experience for the benefit of your company. And be an active part in the development of your company and a new professional challenge to face. I WANT TO PUT MY ABILITIES TO WORK FOR YOU. Skilled in communicating, management, administration, and training. I am very committed to the quality of the product and the promotion thereof. I know how to define objectives, and to translate this for my staff at the same time respecting the owner’s interests. I know how to establish procedures and train my staff, explaining and demonstrating as needed. . I can adapt to talk to any type of person and in any situation. I am a woman with practical experience, and like to combine the interests of the owner and those of my staff with those of my clientele, always aiming to maintain quality and comfort. Strongly motivated, I know how to bring you real added value and make the most of my responsibilities, relying on my professional ambition, my commitment, and my strong enthusiasm in the environment where I am to be employed .I would be happy to meet with you in the future.

Best Regards,

Thaby Hickman

OBJECTIVE: I am looking for a position that could make use of my standards and unique set of skills and that I can grow with over the coming years in a managerial position that would give me the opportunity to fully utilize my creativity, leadership and training skills.

• Dedicated Office Assistant with over 19 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Iris, Apex, Gaap(P.O.S), and history achieving high data output.
• Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
• Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

• Certified Customer Care , Shaka Skills - Jan - February 2007
• Licensed Food and beverages - 2006- 2007
• Telephone Etiquette & Elocution , Club Leisure Group - March 2012
• Excellence , Club Leisure Group - March 2012
• Personal Care Worker