Summary
Overview
Work History
Skills
Affiliations
Timeline
Generic

Thacker-Bolton Stephanie

Dutch John,UT

Summary

Hardworking Restaurant Manager with years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance. Flexible and organized with years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

18
18
years of professional experience

Work History

Restaurant Manager

Flaming Gorge Resort
Dutch John, UT
03.2016 - Current
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Established policies for cash handling procedures to maximize security measures.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Updated computer systems with new pricing and daily food specials.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Assisted staff by serving food and beverages or bussing tables.

Real Estate Agent

Century 21 Parker Real Estate Company
Vernal, UT
08.2011 - 04.2019
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Conducted property inspections to ensure compliance with applicable regulations and standards.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

Algebra Aide

Uintah School District
Vernal, UT
09.2009 - 09.2011
  • Assisted teachers with classroom activities and instruction.
  • Provided individualized tutoring to struggling students.
  • Organized materials for the teacher's use in the classroom.
  • Attended staff meetings and professional development sessions.
  • Conducted small group activities to reinforce learning objectives.
  • Administered standardized tests and assessments as directed by school personnel.
  • Ensured all students had access to appropriate educational resources needed for success in the classroom environment.
  • Supported special education students in the general education setting by providing accommodations or modifications.

Finance Secretary

Vernal Sports Center Beers Harley Davidson
Vernal, UT
05.2006 - 05.2010
  • Developed and maintained financial records, prepared reports, and managed accounts receivable and payable.
  • Processed payments for vendors and suppliers in a timely manner.
  • Performed data entry tasks into finance software systems to keep accurate records of transactions.
  • Responded to customer inquiries related to payment status or billing discrepancies.
  • Updated customer information in the database system as needed.
  • Created invoices for customers based on their purchase orders or contracts.
  • Provided technical assistance on finance-related matters when needed.
  • Handled confidential information relating to finances in a secure manner.
  • Greeted customers and answered inquiries about vehicles.
  • Managed financial transactions with customers to ensure accurate and timely payments.
  • Analyzed customer credit reports, determined risk factors, and made recommendations for loan approval and denial.
  • Negotiated terms of repayment agreements with delinquent customers to bring accounts current.

Skills

  • Operations Management
  • Schedule Coordination
  • Staff Management
  • Conflict Resolution Techniques
  • Complaint Resolution
  • Adaptable
  • Shift Management
  • Influencing and Persuasive
  • Supervisory Skills

Affiliations

  • I enjoy living in the mountains and experiencing everything our area has to offer. From fishing to rafting I enjoy the our doors.
  • I love to paint and craft, I also love a good home remodel project
  • I am very involved with my family and love to entertain both friends and family.

Timeline

Restaurant Manager

Flaming Gorge Resort
03.2016 - Current

Real Estate Agent

Century 21 Parker Real Estate Company
08.2011 - 04.2019

Algebra Aide

Uintah School District
09.2009 - 09.2011

Finance Secretary

Vernal Sports Center Beers Harley Davidson
05.2006 - 05.2010

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Thacker-Bolton Stephanie