Thad Crain
Hillsboro,IN
Summary
Diligent Coordinator of Technical Operations for Pro-Flex LLC. 3 Years of experience impacting positive organizational outcome through costumer service, machine mechanics, and quality inspection. Confident in ability to collaborate with cross-functional teams to solve complex, high-stakes problems. Committed to continuous improvement and team success.
Overview
6
6
years of professional experience
Work History
Assistant Technical Operations Coordinator
Pro-Flex LLC
Hillsboro, IN
10.2018 - Current
- Provide customer service to homeowners, contractors, building inspectors, and retail suppliers.
- Provide training for forklift and box-truck operations.
- Provide maintenance for print lines and leak testing tanks.
- Create/Update spec sheets for new and existing parts.
- Quality Inspections on new parts being added into our inventory.
- Preparing new parts to be sent to testing.
- Help maintain safety guidelines for equipment, forktruck operations, and fire/tornado procedure.
- Working with CSA / IAPMO to get proper certifications.
Service Agent
Enterprise Rent-A-Car
Lafayette, IN
03.2017 - 07.2018
- Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
- Pleasantly greeted customers and asked open-ended questions to allow them to feel welcome and enjoy their overall experience.
- Performed routine inspections on vehicles for damage or items left behind.
- Removed stains on carpeting, wiped down all interior components, washed & squeegeed outside of the vehicle, and sprayed interior with air freshener to ensure a pleasant freshness.
- Transported exchanged varias vehicles across a 60 mile radius to the needs of each branch for their customers.
Education
High School Diploma -
Fountain Central Highschool
Veedersburg05.2016
Skills
- Machine maintenance
- Fork-Truck certification
- Health & Safety management
- Client relationship building
- Works well with contributing and collaborating with others to achieve common goals
- Quick to embrace challenge and changes in priority while providing significant results
- Microsoft Excel,Word,Publisher experience
- Meticulous and detail oriented professional
- Communication tools (Phone, E-Mail, Zoom, Microsoft Teams)
Timeline
Assistant Technical Operations Coordinator
Pro-Flex LLC
10.2018 - Current
Service Agent
Enterprise Rent-A-Car
03.2017 - 07.2018
High School Diploma -
Fountain Central Highschool
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