Thad Miller
Oelwein
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
2
2
years of post-secondary education
39
39
years of professional experience
Work History
Team Leader
Masterbrand Cabinets
Jesup
03.2023 - Current
- Led team in daily operations, optimizing workflow and enhancing team coordination.
- Trained new staff on safety protocols and operational procedures, ensuring compliance and readiness.
- Created and maintained finishing SOPs while updating worn and defective finishing equipment for consistent quality.
- Worked 3 years in the new Bertch Color Lab, matching stains and glazes. Developed a system for matching colors and set prodigal for samples and storage of materials.
Technical Service Representative
Akzo Nobel Coatings
Waterloo
04.2014 - 03.2023
- Provided technical support for customers using Akzo Nobel coatings products.
- Assisted in troubleshooting product application issues and resolving customer inquiries.
- Collaborated with sales teams to enhance customer satisfaction and product knowledge.
- Worked with Omega's leadership on a daily basis to resolve any finish issues.
Grade A Painter
Quality Manufacturing Corporation
Urbandale
06.2012 - 04.2014
- Prepared surfaces through cleaning, sanding, and masking to ensure optimal paint application.
- Applied various paint finishes with electrostatic spray equipment for consistent quality and coverage.
- Mixed paints and coatings to achieve precise colors and textures for client specifications.
Finish Manager
Swan Creek Cabinet
Boone
05.2011 - 05.2012
- Led team in coordinating cabinet production schedules and resource allocation.
- Oversaw inventory management to ensure supply availability and minimize waste.
- Implemented quality control procedures to maintain product standards and customer satisfaction.
- Worked with existing people and system too bring them up to customers expectations.
- Set up a flatline finishing system.
Shop Manager
Trails End Cabinets
Fort Pierre
01.2010 - 03.2011
- Oversaw daily shop operations to ensure efficient workflows.
- Managed inventory levels to maintain adequate stock for production.
- Trained staff on safety protocols and equipment usage.
Technical Service Representative
Akzo Nobel Coatings
Sioux Falls
04.2008 - 08.2009
- Provided technical support for customers using Akzo Nobel coatings products.
- Assisted in troubleshooting product application issues and resolving customer inquiries.
- Collaborated with sales teams to enhance customer satisfaction and product knowledge.
Shift Leader
Bertch Cabinets
Waterloo
03.1994 - 03.2008
- Supervised daily operations to ensure production efficiency at Bertch Cabinets.
- Coordinated workflow among different departments to meet production targets.
- Trained new team members on safety protocols and operational procedures.
- Learned all aspects of custom finishing and white wood sanding and custom cabinet assembly.
Manager
Platts Garden Center and Landscaping
Waterloo
02.1988 - 03.1994
- POversaw daily operations at garden center and landscaping business, ensuring smooth workflow.
- Managed team schedules and delegated tasks to optimize staff productivity.
- Coordinated inventory management for plants, tools, and landscaping supplies, maintaining stock availability.
- Obtained my CDL to deliver products and operate tree spades.
Education
Natural Resources Management
Kirkwood Community College
Cedar Rapids, IA 06.1987 - 06.1989
Skills
- Team leadership
- Workflow optimization
- Standard operating procedures
- Technical troubleshooting
- Wide knowledge and experience in wood coatings and surface preparation
Timeline
Team Leader
Masterbrand Cabinets
03.2023 - Current
Technical Service Representative
Akzo Nobel Coatings
04.2014 - 03.2023
Grade A Painter
Quality Manufacturing Corporation
06.2012 - 04.2014
Finish Manager
Swan Creek Cabinet
05.2011 - 05.2012
Shop Manager
Trails End Cabinets
01.2010 - 03.2011
Technical Service Representative
Akzo Nobel Coatings
04.2008 - 08.2009
Shift Leader
Bertch Cabinets
03.1994 - 03.2008
Manager
Platts Garden Center and Landscaping
02.1988 - 03.1994
Natural Resources Management
Kirkwood Community College
06.1987 - 06.1989