Dynamic Production Technician with a proven track record at Alcon, excelling in equipment operation and process optimization. Adept at troubleshooting and enhancing efficiency, I foster team collaboration and ensure safety compliance. Recognized for training new personnel and implementing continuous improvement strategies, driving operational success in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Production Technician
Alcon
Johns Creek, GA
06.2022 - Current
Select and load raw materials, operate manufacturing lines, perform lot changes and cleaning per schedules, and coordinate machinery downtime.
Troubleshoot equipment faults, and enter product and raw materials data into MES (Manufacturing Execution Systems).
Perform minor equipment repairs and adjustments, and conduct maintenance and 5S duties.
Perform corrective actions as needed, or required.
Optimize maximum process efficiency, and take action for continuous improvement.
Participate in natural work groups to define problems and implement solutions.
Understand and comply with all Health, Safety, and Environment guidelines.
Trained new personnel in operating procedures for various pieces of production equipment.
Assistant Store Manager
Safelite Auto Glass
Norcross, GA
11.2022 - 06.2023
Provided training to new employees on company policies and procedures.
Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
Managed day-to-day operations including scheduling shifts, assigning tasks.
Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Organized weekly meetings with department heads to review progress on key objectives.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Supervised cash handling processes to ensure accuracy of transactions.
Conducted regular performance reviews of staff members in order to identify areas for improvement.
Supervisor
Terminix Pest Control
Doraville, GA
03.2019 - 10.2022
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Evaluated employee performance through periodic reviews and documented results accordingly.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Trained new employees on company policies and procedures.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Directed and supervised team of 15 employees in daily operations.
Monitored employee productivity to provide constructive feedback and coaching.
Mosquito Control Technician
Terminix
Doraville, GA
04.2014 - 03.2019
Utilized GPS technology to map out areas of potential mosquito activity.
Monitored weather conditions that could affect the spread of disease carrying mosquitoes.
Inspected residential and commercial properties for mosquito breeding sites.
Attended weekly staff meetings to discuss upcoming projects and review performance metrics.
Conducted larval surveillance and adult trapping activities to assess mosquito populations in the area.
Performed routine maintenance on vehicles, tools, and other field equipment used in operations.
Responded to customer inquiries about mosquitoes and recommended appropriate control measures.
Developed strategies for controlling mosquito populations based on current trends in the environment.
Investigated complaints from residents in regards to suspected vector-borne diseases or illnesses.
Adhered to all safety protocols when handling chemicals or operating equipment.
Performed chemical treatments, including larvicide applications, to reduce mosquito larvae populations.
Applied adulticides using backpack sprayers and truck-mounted fogging equipment.
Maintained records of inspections, treatments, and other related activities.
Provided educational materials regarding mosquito control techniques to clients in the field.
Set mechanical traps, baits, and glue boards to remove pests from interior areas.
Correctional Corporal
Maryland Department of Corrections
Baltimore, MD
06.2007 - 08.2015
Responded quickly and effectively to emergency situations in a professional manner.
Interacted with families of inmates providing support during visits or phone calls.
Maintained order by enforcing rules and regulations among inmates.
Conducted searches of cells, visitors, staff members, and other areas to detect contraband materials.
Documented all necessary information related to day-to-day operations for record keeping purposes.
Attended court proceedings representing the correctional facility when required.
Provided assistance to other law enforcement agencies when requested.
Performed regular inspections of living quarters to ensure they are clean and safe.
Assisted in coordinating inmate activities and programs such as recreation, education, religious services.
Issued disciplinary actions when necessary to maintain order within the facility.
Investigated incidents involving suspected violations of laws or policies of the institution.
Supervised visitation and checked visitors for proper identification and contraband.