THADDEUS G. KINNEY JR
Collinsville
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
23
23
years of professional experience
Work History
CLINIC MANAGER
Golden Steps, ABA
01.2024 - 01.2025
- Overseeing the daily operations such as staffing, scheduling, meeting financial metrics and growth of facility
- Maintain facility and address issues daily
- Confirming accurate coding for billing insurance providers
- Communication with parents and staff to ensure optimal performance of center
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
CENTER ADMINISTRATOR
Behavioral Innovations
05.2022 - 01.2024
- Maintained a center culture that provides a nurturing learning environment while overseeing the daily operations such as staffing, scheduling, meeting financial metrics and growth of facility.
- Maintain facility and address issues daily.
- Work with talent acquisition team to hire and onboard qualified team while annually providing reviews and feedback.
- Confirm accurate coding for billing insurance providers
- Communication with parents and staff to ensure optimal performance of center.
- Improved EBITDA margin substantially in 6 months
- Aided in supervisory coverage of two centers within 3-4 months of being in position.
- Developed and maintained strong relationships with staff, parents, and community partners to foster a collaborative environment.
STORE MANAGER
Tuesday Morning
10.2021 - 05.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Within two months, helped to drive sales to grow from 6th to 4th in total sales over entire company.
- For December 2021, led store to be 2nd in Sales LLY and percent over forecast within Eastern Region.
PRACTICE MANAGER
Banfield Pet Hospital
08.2017 - 09.2021
- Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity
- Also, trained associates on how to educate clients about our Optimum Wellness Plans, preventive care, pet health needs and hospital services
- Educating associates on Banfield guidelines/practices, Budgeting and planning for the hospital
- Daily operations, Scheduling associates, coordinating time off and managing continuing education needs
- Networked with Hospital Leaders in order to rebuild into a cohesive fully functioning and successful hospital team, and thus improving retention
- Guided team to increase Overall Customer Satisfaction percentage from lowest to highest in market within 30 days
- Ordered all office supplies and kept check on inventory levels.
- Aided in promoting 3 associates to Shift Lead position with a career path of developing into Hospital Leadership
- Consecutively kept Cost of Goods Sold for multiple periods to acceptable standards
- Aided in creating and role-modeling Cleanliness Standard distributed to Oklahoma Market
- Led hospital to be top performing location in revenue increase, Active Growth and Plan retention for FY 2018 for OK Market
- Consistently partnered with multiple Practice Managers and DVMs to ensure MARS principles are represented
- Performed 1-on-1 wellness checks and team meetings monthly
- Insured medical quality was to DEA standards by following medical policies/procedures, including SHARPS, Radiology, Medical Equipment, Safety standards, etc
- Managed two separate hospitals for a period of 9 months following expectations to uphold standards
SENIOR ASSISTANT/OPERATIONS MANAGER
BUYBUYBABY
01.2011 - 08.2017
- Maintain helpful and supportive teams of staff, positive work environments, and steady influxes of products
- Specifically, taking responsibility for hiring, training, supervising, scheduling, and motivating entry-level employees
- Responsible for 2/3 section of the store for appropriate sales increase and promoting growth
- All Operations including (but not limited to) payroll, logistics, inventory, front end management, HR file accuracy, price management, receiving discrepancies and vendor invoice consolidation
- Collaborated with fellow managers to interview, hire, train and develop over 100 associates within a two year timeframe in order to staff two separate store locations
- Assisted in multiple store openings in two separate states for business growth, as well as aided in locations for post-opening support
- Recruited to assist in recreating replenishment standards in A+ volume location in order to correct processes
- Enhanced operations audit score consecutively to improve operation standards in home location
- Personally improved Human Resources audit score consistently, causing store to be a non-reaudit
- Led team to succeed in decreasing shrink percentage from 1.27% to .27% shrink by focusing on receiving standards and OUTs program
STORE MANAGER
JoAnn Fabric and Crafts
10.2008 - 01.2011
- Assisted in compiling inventory and sales reports, hiring and training new employees, setting work schedules, delegating daily tasks, supervising subordinate associates, and processing payroll
- Responsibilities also involve opening and closing procedures, including reconciling cash drawers, locking and unlocking store locations, and making sure equipment and grounds meet company standards before and after each workday
SENIOR TEAM LEADER
Target
11.2001 - 10.2008
- Include opening and closing the store on assigned days, recruiting and hiring your team, and creating a positive experience for guests and team members every day
- Using leadership to guide team to achieve sales goals and maintain budget controls
- Manage specific department of store with accuracy by adhering to planograms, pricing and out-of-stocks daily
- Promoted to leadership role within nine months of Team Leader position in order to be secondary key holder and leader in the building
- Researched processes including planogram accuracy and increased percentage of 60-75% to upwards of 93% individually; further identifying improvements to standards
- Learned all aspects of store inner workings to become an equally global leader in the building
Education
High School Diploma -
East Central High School
Tulsa, OK05-2002
Skills
- Problem Solving
- Adaptability
- Collaboration
- Time Management
- Critical Thinking
- Operations
- Leadership
- Administrative leadership
- HIPAA compliance
- Scheduling
- Profit and loss statements
Awards
- Employee of the Month, JoAnn Fabrics, 3x
- District EOTM, JoAnn Fabrics
- #1 Ranked Hospital, Oklahoma Market, 2019
- Preventive Care Hospital of the Year, Oklahoma Market, 2019
Resume Objective
I consider myself an innovative and accomplished management leader with over 20 years of experience in multiple roles and industries. In any position, I focus on operational efficiency through high functioning service-oriented teams, as well as thriving in fast paced, evolving work environments with an opportunity to learn and grow. My objective is to further develop myself and those around me, resulting in reoccurring excellence of the highest quality and exemplifying the culture of customer service.
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CLINIC MANAGER
Golden Steps, ABA
01.2024 - 01.2025
CENTER ADMINISTRATOR
Behavioral Innovations
05.2022 - 01.2024
STORE MANAGER
Tuesday Morning
10.2021 - 05.2022
PRACTICE MANAGER
Banfield Pet Hospital
08.2017 - 09.2021
SENIOR ASSISTANT/OPERATIONS MANAGER
BUYBUYBABY
01.2011 - 08.2017
STORE MANAGER
JoAnn Fabric and Crafts
10.2008 - 01.2011
SENIOR TEAM LEADER
Target
11.2001 - 10.2008
High School Diploma -
East Central High School
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