THADDEUS HALE
Professional Sales Consultant
Roanoke,VA
Summary
Focused Sales Professional with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid insurance, retail, and Information Technology background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Overview
8
8
years of post-secondary education
13
13
years of professional experience
Work History
Professional Writer
TT3 Web Copy
Roanoke, VA
06.2020 - Current
- Utilizing exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Marketed services through social media platforms and advertising services.
- Organized material to research and complete writing tasks.
- Evaluated project requirements and content standards for each project in order to produce copy in line with creative structure.
- Prepared and submitted professional proposals to select publishers to outline works, promotional skills and literary experience.
- Consulted with editors to shape story and eliminate any errors.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
Virtual Property & Casualty Insurance Agent
Clearlink Insurance Agency
08.2018 - 03.2020
- Licensed Property & Casualty Insurance Agent in 34 states Appointed by 20 A-Rated carriers
- Generated 15-20 sales each week, with a 10% conversion rate Have been generating cross sales with carriers’ additional products and company’s roadside assistance product.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Handled approximately 400 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
Sales/Retail Store Manager
JK Zoom Wireless
Springfield, VA
12.2013 - 08.2018
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
- Trained team members in successful strategies to meet operational and sales targets.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Business Analyst
Simplexity
Reston, VA
01.2008 - 12.2013
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
- Mapped current business and operational processes and recommended areas for improvement.
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
- Established online configuration knowledge base to support functionality by developing robust system application overview.
Education
Bachelor of Science - Business Administration, Information Technology
American Public University System
Charles Town, WV 08.2008 - 11.2016
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
ConversionInsuranceMarketingQualitySalesPhones
Content Development
Creative writing
Copywriting
Project Management
Relationship building
Professional demeanor
Upselling
Problem-solving skills
Exceptional customer service
Point of sale knowledge
Multi-tasking strength
Sales training
Sales expertise
Business process mapping
Strategic Planning
Data Analysis
Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
Professional Writer
TT3 Web Copy
06.2020 - Current
Virtual Property & Casualty Insurance Agent
Clearlink Insurance Agency
08.2018 - 03.2020
Sales/Retail Store Manager
JK Zoom Wireless
12.2013 - 08.2018
Bachelor of Science - Business Administration, Information Technology
American Public University System
08.2008 - 11.2016
Business Analyst
Simplexity
01.2008 - 12.2013