Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Thaddeus Hill

Riverview,FL

Summary

Driven practice administrator with 18 years of experience in the healthcare industry. Knowledgeable in both ASC and Clinic Administration, operations, quality assurance, finance, human resources, physician relations, patient care and customer service. Experienced in managing, directing and coordinating the operations of a healthcare organization, clinical regulatory compliance, policies and procedures and business development. Focused on quality assurance and continuous process improvement to insure service excellence in healthcare delivery.

Overview

21
21
years of professional experience

Work History

Health Facility Evaluator

Agency For Healthcare Administration
St Petersburg , FL
06.2022 - Current
  • Evaluate Assistant Living Healthcare Facilities for state licensure and federal certification requirements for participation under Medicare/Medicaid.
  • Conduct inspections utilizing an established survey process.
  • Review patient charts and conducted detailed record review within EHR records to ensure the safety and security of facility residents.
  • Collected and preserved evidence that supported the findings of the investigation.
  • Document detailed findings and complete written reports which summarize key details about facility deficiencies and citations.
  • Gathered and analyzed pertinent information to help with the evaluation of facility compliance.
  • Conducted thorough investigations by interviewing residents and potential witnesses to resident abuse and neglect allegations.

Administrator - Business Operations

Joseph L. Webster, Sr, MD, PA/ Webster Surgical
Tallahassee, FL
03.2003 - 06.2022
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
  • Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
  • Maintained productive relationships and communication channels across organization.
  • Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
  • Increased customer satisfaction and streamlined business processes and procedures.
  • Authored constructive business plans and led facility expansion projects, leading to rapid growth.
  • Prepared financial reports, including budgeting, profit and loss, and legal analysis.
  • Negotiated contracts to secure extensions and preserve optimal leadership.
  • Facilitated staffing, workforce management, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
  • Reviewed, analyzed and interpreted financial statements.
  • Orchestrated short and long range strategic plans to direct financial progress of business.
  • Utilized effective communication and active listening to meet customer service standards.
  • Planned, coordinated and controlled daily operations of financial management and human resources..
  • Led Quarterly and/or annual business process review meetings related to STAR and HEDIS activities which summarized provider group performance requirements as related to Medicare and AAAHC.
  • Performed credentialing and privileging activities of the physicians in compliance with all internal requirements (bylaws, rules and regulations, policies and procedures) and external accreditation standards (Accreditation Association for Ambulatory Health Care),, state laws and CMS Conditions of Participation. This includes, but is not limited to application management, verification of credentials, file maintenance (electronic and/or hard copy), maintenance of expirables, and direct support of the evaluation and decision-making process.

Project Support Analyst

International Management and Development Training
Springfield, VA

Assisted with the oversight of performance reporting and process improvement for Defense Aerospace Contracts. Duties consisted to but not limited to:

• Managed design, strategic planning and development for order provisioning of Integrated Program/Project (IP) applications. Responsible for budget analyses and financial performance of IP products and multiple support centers, and the authoring and management of service agreements between clients, vendors and sales teams, including delivery times, content, and other negotiated contract details.

• Performed technical over site to facilitate the review of potential projects and gathered financial data that determined pricing for project services, and provided documentation for request Request For Proposal (RFP) replies to sponsors.

• Set up prototype development system to support program testing and migration of client data.

This effort enhanced the companies ability analyze, interpret, and derive meaningful data to support solutions offered and assisted in developing test plans that were adequate and ensured successful completion of all test related tasks.

• Developed and refined ability of project members to estimate and maintain completion times for

tasks.

Achieved 88% on-time completion rate for project sub-tasks.

• Initiated innovative team building and cross functional project management techniques that helped expedite workflow dynamics while simplifying process and reduced overall cost.

• Implemented networked project planning and reporting tools to inform all project members of progress and milestones. The utilization of the suite of project management tools improved immensely project communication, project education and the companies marketing capability; to include post-activity reviews, benefit reviews, lessons learned and the identification of improvement opportunities through-out the company.

Juvenile Probation Officer

MARICOPA COUNTY JUVENILE PROBATION DEPT.
Phoenix, AZ

Monitored the activities of juveniles under court ordered supervision, ensuring that they comply with the probationary guidelines. Coordinated case loads with an average of 30 juvenile offenders. Duties included but not limited to:

• Maintained case records and documentation in an effort to establish an accurate profile of juveniles case history and family dynamics to help with determining sentencing guidelines and recommendations.

• Formulated and implemented plans for intervention and supervision during the probation period.

• Provided court recommendations for juvenile detainee over sight and facilitated scheduling for drug testing, counseling and other court ordered mandates in an effort to decrease the chances of recidivism

  • Prepared various behavior and incident reports.
  • Evaluated client safety by executing thorough home assessments.
  • Networked with community organizations, school officials and law enforcement to drive department mission and values.
  • Built key partnerships with community organizations to foster access to educational resources for under-served youth populations.
  • Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.

Education

MBA - Business Administration And Management

University of Phoenix
Tempe, AZ

Bachelor of Science - Psychology

Florida Agricultural And Mechanical University
Tallahassee, FL

Skills

CORE STRENGTHS:

Financial & Strategic Management Accounts Payable/Receivable

Policy/Procedure Development and Over Site Contract Negotiation

Organizational Performance & Productivity Project Management

Continuous Process Improvement

Recruitment, Hiring Training & Evaluation of Staff and Performance Management

Corporate administration

Benchmarking

New business development

P&L responsibility

Credentialing

Accomplishments

KEY ACHIEVEMENTS:

Coordinated planning, preparation, and oversight for multiple AAAHC (Association of Ambulatory Accreditation Healthcare) operational surveys with exemplary outcomes and designations.

• Cross-trained staff for effective staffing utilization and created a more supportive team environment.

• Selected EHR technology and software that encompassed a broader overview of patient

demographic data and potential outcome, general accounting, financial reporting, financial

analysis, and purchasing that resulted in tremendous savings and a 38%reduction in accounts

receivable.

• Orchestrated fee schedule negotiations with insurance companies resulting in an increase in

revenue for the organization.

• Prioritized all business requirements and executed a strategic business plan implementing it applying the key components of project management, scope , time, cost, quality, human resources, communication, risk, integration in compliance with the “best practices” of an Ambulatory Surgical Center in the current environment of “change” in the Health Care Industry

Timeline

Health Facility Evaluator

Agency For Healthcare Administration
06.2022 - Current

Administrator - Business Operations

Joseph L. Webster, Sr, MD, PA/ Webster Surgical
03.2003 - 06.2022

Project Support Analyst

International Management and Development Training

Juvenile Probation Officer

MARICOPA COUNTY JUVENILE PROBATION DEPT.

MBA - Business Administration And Management

University of Phoenix

Bachelor of Science - Psychology

Florida Agricultural And Mechanical University
Thaddeus Hill