Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cavarria Berry

Houston,TX.

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. An excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Overview

13
13
years of professional experience

Work History

Caregiver

Autumn Leaves
Houston, TX
08.2019 - Current
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Maintained clean, safe and well-organized patient environment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Administrative Assistant

Pool Spa Supplies
Houston, TX
01.2015 - 08.2019
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions.
  • Created detailed expense reports and requests for capital expenditures.
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.
  • Offered departmental administrative support.

Retail Sales Consultant

Sprint Corp.
Houston, TX
04.2012 - 02.2014
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Oversaw deposits, processed financial transactions and maintained inventory.

Precertification Specialist

Global Healthcare Alliance
Houston, TX
05.2010 - 02.2012
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Updated patient charts using data such as medications to keep records current and support accurate treatments.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Maintained confidentiality of patient finances, records and health statuses.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Presented insurance options to customers in order to close sales on new policies.

Education

High School Diploma -

Yates High School
Houston, TX
2004

Certification - Medical Insurance Billing

Everest Institute
Houston, TX
2011

Skills

  • Community integration
  • Progress documentation
  • State regulations knowledge
  • Account management
  • Customer service
  • Problem resolution
  • Intake assessments
  • Database recordkeeping
  • Collaborative Leadership
  • Customer and client relations
  • Program Management
  • Medical bill auditing

Timeline

Caregiver

Autumn Leaves
08.2019 - Current

Administrative Assistant

Pool Spa Supplies
01.2015 - 08.2019

Retail Sales Consultant

Sprint Corp.
04.2012 - 02.2014

Precertification Specialist

Global Healthcare Alliance
05.2010 - 02.2012

High School Diploma -

Yates High School

Certification - Medical Insurance Billing

Everest Institute

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