Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Thaddeus O'donnell

Thaddeus O'donnell

Memphis,US

Summary

Dynamic and results-oriented Logistics professional specializing in transportation management. Excels in Client/Carrier operations. Experienced in route pricing for Import/Export. Highly experienced in routing/billing for Intermodal shipments. Highly experienced in route planning for optimization of efficiency. Organized record keeping. Customer Service Minded. Results driven and efficiency orientated.

Overview

17
17
years of professional experience

Work History

Dispatch Coordinator

STG Logistics
10.2024 - Current
  • Coordinated logistics and transportation schedules to optimize delivery timelines and resource utilization.
  • Managed communication between drivers, clients, and warehouse staff to ensure operational efficiency.
  • Implemented process improvements that reduced response times for dispatch inquiries and requests.
  • Oversaw tracking of shipments using advanced routing software to enhance accuracy in deliveries.
  • Managed fleets of over 20 CMVOs in Nashville & Memphis markets
  • Executed multiple tasks for intermodal including planning chassis reservations and terminations, coordinating street turns, processing rail billing and rail reservations with experience dealing with all rails and depots in Memphis and Nashville markets.
  • Tracking and tracing of containers to coordinate proper delivery and pickup appts as well as verify system info is correct for all boxes to ensure return information is accurate.
  • GPS tracking of CMVOs to communicate ETAs and best possible plan for executing maximum amount of freight.
  • Handled and updated documentation for drivers to meet DOT regulations.
  • Pulled permits for overweight containers per state.
  • Managed emergency situations effectively, coordinating alternate routes or resources to minimize disruption to the delivery process.
  • Trained newly hired dispatchers on company policies and procedures, fostering a cohesive team environment focused on customer service excellence.
  • Coordinated regular inspections of vehicles and scheduled preventive maintenance.
  • Received new orders, prepared documentation, and assigned personnel.
  • Assisted in resolving customer complaints and grievances.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.

Dispatcher

Signal Security
03.2023 - 10.2024
  • Maintain and schedule all shifts for our Companies clients to ensure all shifts at each post are filled. That all guards are on time and dispatched in a timely manner in order to have them on site when the customer requires.
  • Notate all shift start and end times to ensure all occurrences of employees being late are documented and all on time employees are accurately reflected against the system.
  • Inspect vehicles in fleet to ensure they are safe to operate, as well as make coordinated decisions on which vehicles need to go to which sites and ensure we optimize efficiency for the entire fleet.
  • Perform detailed inspections on each vehicle prior to it being sent out and upon it returning to the office, and updating the inspection in "Fleetio".
  • Keep track of a running board, both physical and digital, that reflects which guard is at which site, in which vehicle at all times.
  • Document all incidents, violations, and reports to include in daily run downs so any pertinent information is not overlooked.
  • Reach out for coverage to fill vacant shifts when there are circumstances that lead to a guard not being able to make their shift.
  • Respond to all dispatches from Corporate office in a timely fashion to ensure anyone contacting Signal gets prompt customer service.
  • Monitor guard activity to ensure they are performing their duties as they are required such as, continuously patrolling sites, not taking too many breaks on shift, remaining on their post at all times while clocked in, and notifying any pertinent authorities if certain situations arise that may need the attention of law enforcement.
  • Keep up to date with constantly changing fleets vehicle positions, which cars are inspected and ready to go, which cars need gas, and which cars need to be sent to fleet services.
  • Provide any additional support required such as gassing vehicles, notating what stock needs to be refilled for the office, reprimand any guards who violate policy on company grounds based on a disciplinary point system.

Logistics Operations Rep

Coyote Logistics
10.2017 - 02.2023
  • Drayage Pricing and Intermodal operations rep.
  • Handled pricing and operations of import/export loads for the Drayage dept.
  • Familiar with all rails in the major domestic market including Canada lines as well all of the U.S. Rails and all the major Ports for Import/Export Drayage shipments.
  • Priced out lane quotes for shipments in and out bound to and from all U.S. ports.
  • Experienced booking Reefers, ISO Tankers, Open/Close top, in/out of gauge equipment, standard shipments on 45' 40', 20' containers.
  • And 20' containers. - Experience working with customers and steam ship lines to secure proper documents for transportation. - Experience in new carrier acquisition. - Built a pricing system in Excel using sets of carriers rate matrices based on region to help expedite quotes for all import/export shipments. -Pushed to have company register an active account with PierPass to mitigate admin fees incurred from carriers at Port Long Beach in L.A. by paying for the PierPass directly. -Frequently managed entire Drayage operations dept. alone due to lack of staff. Intermodal Operations Destination Rep. Account management for shipments delivering on the West Coast.
  • And ON. Duties as detailed below in "Intermodal after hours ops. rep." focusing solely on deliveries in the West region. Intermodal After Hours Operations Rep. Managed all Intermodal account operations after regular business hours. 1. Rail Billing on all major railroads with experience in Haz mat.

Delivery Driver

Meals in Motion
04.2013 - 08.2017
  • Coordinating deliveries from various restaurants and delivering them to customers.

Bus Boy/ Line Cook

Soulshine Pizza Co.
04.2011 - 06.2012
  • Prepping and running food for Pizza restaurant.

Grounds Keeper

The Garden Center
03.2010 - 09.2010
  • Keeping grounds
  • Operating tractor
  • Performing contracted plant installations.

Sales Associate

C4 Connections
12.2008 - 12.2009
  • Sales Associate Company was contracted out by AT&T to sell cable packages door to door. Offered customers savings on their monthly bills while providing better service for internet
  • T.V.
  • And phone packages. Was offered management position over a new branch shortly before leaving company.

Education

Associate of Arts - CC

Northwest MS CC
Oxford, MS
01.2012

High School Diploma - undefined

Houston High School
02.2009

Skills

  • CSS
  • HTML
  • Python
  • Intermodal
  • Drayage Import/Export
  • Typing
  • Phone Communication
  • Managing
  • JavaScript
  • Presentations / Meetings

Accomplishments

  • Ten plus years musical experience (guitar
  • Piano
  • Vocal) including music production and management. Experience in freelance independent contracting involving light construction to landscaping. i.e. ordering materials
  • Grounds keeping
  • Coordinating pick ups/deliveries
  • Customer service
  • Manual labor etc. Experience working with computers
  • Word
  • Excel
  • PowerPoint
  • Business minded logistical mentality

Languages

English

Timeline

Dispatch Coordinator

STG Logistics
10.2024 - Current

Dispatcher

Signal Security
03.2023 - 10.2024

Logistics Operations Rep

Coyote Logistics
10.2017 - 02.2023

Delivery Driver

Meals in Motion
04.2013 - 08.2017

Bus Boy/ Line Cook

Soulshine Pizza Co.
04.2011 - 06.2012

Grounds Keeper

The Garden Center
03.2010 - 09.2010

Sales Associate

C4 Connections
12.2008 - 12.2009

High School Diploma - undefined

Houston High School

Associate of Arts - CC

Northwest MS CC

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