Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Chad Vidal

Dorchester,MA

Summary

I am a critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.

I am physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions. I am a hardworking professional with reliable, safety-conscious mindset and years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Ramp Agent

JetBlue
Boston, MA
05.2024 - Current
  • Checked commodities scanners and ensuring accuracy of commodities loaded onto planes.
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Operated a variety of motorized vehicles such as tugs, belt loaders, safely and efficiently around airport premises.
  • Verified correct labeling of containers containing hazardous materials for transport on planes.
  • Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Connected electrical power units and service hoses to aircraft.

Firefighter

Royal Police Force of Antigua and Barbuda
Saint Johns, Antigua And Barbuda
04.2013 - 02.2024
  • Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
  • Provided support services during natural disasters such as floods or hurricanes.
  • Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
  • Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
  • Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
  • Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
  • Inspected vehicles for proper operation prior to use on emergency calls.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Responded to fire and safety-related emergency calls in local area.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.

Sales Clerk

Dews Lumber and Hardware
Saint Johns, Antigua And Barbuda
06.2012 - 04.2013
  • Organized backroom stock areas as well as kept up with organization of front end display area.
  • Followed up on customer requests or concerns in a timely manner.
  • Assisted in the development of store displays to promote products.
  • Prepared merchandise for shipment according to company policy ensuring correct packing materials were used.
  • Adhered to company guidelines for cash register operations including proper opening and closing procedures.
  • Performed price checks for items requested by customers when needed.
  • Greeted customers and responded to inquiries in a professional manner.
  • Assisted customers over the phone with orders, product information, tracking numbers.
  • Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
  • Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
  • Performed regular inventory counts to ensure accurate records were maintained.
  • Resolved conflicts between customers and staff members professionally while maintaining composure during difficult situations.
  • Loaded customer purchases into vehicles.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Identified and quickly handled spill clean-up.
  • Operated forklifts for stocking, restocking and loading merchandize onto customers vehicle.

Junior Cost Controller Assistant /Warehouse Clerk

The Grand Pineapple Resort
Saint Johns, Antigua And Barbuda
03.2010 - 05.2012
  • Participated in monthly meetings with executive team members to review overall financial performance results compared against budget projections.
  • Worked closely with department managers to develop cost-effective solutions for ongoing projects.
  • Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
  • Spearheaded and directed accounting divisions to manage fund accounting, accounts payable and accounts receivable, payroll, budget and grant accounting functions.
  • Ensured safety compliance standards were met at all times while working in the warehouse environment.
  • Updated existing records with new information as needed.
  • Verified accuracy of incoming and outgoing shipments against packing lists and purchase orders.
  • Cleaned the warehouse area on a daily basis including sweeping floors and wiping down surfaces.
  • Stocked shelves with received products in designated areas.
  • Received, unpacked and inspected incoming shipments of merchandise.
  • Loaded and unloaded trucks with hand truck or pallet jack and forklift.
  • Maintained accurate inventory records using computerized tracking system.
  • Performed regular cycle counts to ensure accuracy of inventory levels.
  • Operated forklift to move materials within the warehouse facility.
  • Assisted with physical inventories as needed.
  • Organized warehouse space by moving materials to appropriate locations.
  • Verified received goods by comparing with purchase orders.
  • Received, stored and shipped goods and materials.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.

Education

Associate of Science -

Antigua State College
Antigua And Barbuda
06-2023

High School Diploma -

Ottos Comprehensive Secondary School
Antigua And Barbuda
06-2008

Some College (No Degree) - Aircraft Rescue Firefighting Training

Florida Jacksonville State College
Jacksonville, FL
10-2019

Skills

  • Cargo Equipment Operation
  • Problem-Solving
  • Baggage Management
  • Heavy Lifting
  • Vehicle operation
  • Freight Handling
  • Safety Procedures Compliance
  • Customer Service

Affiliations

  • I enjoy playing and watching soccer and jogging.

Timeline

Ramp Agent

JetBlue
05.2024 - Current

Firefighter

Royal Police Force of Antigua and Barbuda
04.2013 - 02.2024

Sales Clerk

Dews Lumber and Hardware
06.2012 - 04.2013

Junior Cost Controller Assistant /Warehouse Clerk

The Grand Pineapple Resort
03.2010 - 05.2012

Associate of Science -

Antigua State College

High School Diploma -

Ottos Comprehensive Secondary School

Some College (No Degree) - Aircraft Rescue Firefighting Training

Florida Jacksonville State College
Chad Vidal