Thaddeus Williams
The Bronx,NY
Summary
Knowledgeable pharmacy Technician with solid background in pharmacy operations management. Expertise in streamlining workflows, enhancing patient safety, and optimizing inventory systems. Proven ability to lead teams and foster collaborative environment while maintaining regulatory compliance.
Overview
16
16
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
08.2023 - 11.2025
- As a Pharmacy Operations Manager at Walgreens, responsibilities encompass overseeing daily pharmacy functions and ensuring operational efficiency across the board. This role involves strategic planning and implementation of best practices aimed at enhancing patient care and service delivery. Collaborating with pharmacy staff to optimize workflows, this position is pivotal in maintaining compliance with health regulations while driving initiatives that improve overall operational performance.
- Streamlined pharmacy operations, leading to a significant increase in patient satisfaction scores.
- Implemented training programs that enhanced staff knowledge and adherence to safety protocols.
- Monitored inventory levels and coordinated with suppliers to ensure uninterrupted pharmacy services.
- Developed patient outreach programs to improve medication adherence and health literacy.
Patient Care Partner
Freedomcare
01.2021 - 01.2023
- The role of Patient Care Partner involved providing compassionate support and assistance to patients, enhancing their overall healthcare experience. Engaging with patients on a personal level, responsibilities included coordinating care plans and ensuring that patients received necessary services in a timely manner. This position required strong interpersonal skills and a commitment to patient advocacy, which contributed to improved health outcomes.
- Facilitated patient education on health management and available resources.
- Worked closely with healthcare teams to tailor care plans to individual patient needs.
- Assisted in the administration of care, ensuring adherence to prescribed treatment regimens.
Pharmacy Technician
Duane Reade
06.2017 - 01.2021
- In the role of Pharmacy Technician, responsibilities included supporting pharmacists in daily operations and ensuring efficient pharmacy workflow. This position involved a variety of tasks such as processing prescriptions, managing inventory, and providing exceptional customer service. The experience gained through this role laid a solid foundation for understanding pharmacy operations and patient interaction.
- Accurately filled prescriptions while adhering to safety and quality standards.
- Maintained organized inventory, contributing to improved operational efficiency.
- Engaged with customers to address their inquiries and provide guidance on medication use.
Bakery Supervisor
Costco
Manhattan, NY
06.2009 - 12.2016
- Supervised daily bakery operations, ensuring compliance with quality and safety standards.
- Developed schedules to optimize workforce allocation while maintaining operational productivity.
- Ensured adherence to food safety guidelines throughout all stages of production resulting in consistently high-quality products.
Education
Bachelor Of Communications - Television And Digital Film
SUNY At Fredonia
Fredonia, NYDiploma -
Mount Saint Michael Academy
The Bronx, NY06.2003
Skills
- Workflow optimization
- Drug safety
- Professional ethics
- Team building
- Operations management
- Insurance billing
- Medicare and medicaid process
- Pharmacy operations management
Timeline
Pharmacy Operations Manager
Walgreens
08.2023 - 11.2025
Patient Care Partner
Freedomcare
01.2021 - 01.2023
Pharmacy Technician
Duane Reade
06.2017 - 01.2021
Bakery Supervisor
Costco
06.2009 - 12.2016
Bachelor Of Communications - Television And Digital Film
SUNY At Fredonia
Diploma -
Mount Saint Michael Academy