Summary
Overview
Work History
Education
Skills
Timeline
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THAE SU WIN

Monterery Park

Summary

I am a dedicated and customer-oriented person who gives my best in every situation I find myself in. I have trained in academic courses in barista skills and pastry making. I have experience providing exceptional service as a hostess and cashier during an internship at a restaurant and have good communication skills and attention to detail. I am passionate about providing exceptional customer service and contributing to a dynamic team.

Overview

6
6
years of professional experience

Work History

Team Member

Baskin Robbins Ice Cream
09.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.

Cashier, Sale

The Best Water
04.2024 - 10.2024
  • Concentrating on selling and refilling water
  • Process customer transactions via the POS system, scan products and ensure correct pricing
  • Make sure the station cleanliness and presentable
  • Engage with the customer
  • Take cash, credit, and debit payments, and issue receipts, refunds, changes, or tickets
  • Handled cash and card payments to maintain balanced and error-free registers.

Hostess, Cashier

Asia Hotel
05.2019 - 11.2019
  • Greeted and received the guests in a warm, friendly manner and left a positive first impression
  • Took care of reservations and seating arrangements to ensure guests were happy and their requests were met
  • Coordinated with the waiters and kitchen team to ensure a smooth service flow during peak hours
  • Assisted at the cash register during busy times, especially with processing transactions and balancing the register

Assistant Barista

BU Cafe
08.2018 - 03.2019
  • Company Overview: International Bangkok University
  • Operated and maintained coffee machines and grinders, ensuring the quality and consistency of beverages
  • Provided customer service, engaging with guests to take orders, suggest menu items, and customize drinks to meet their needs
  • Managed inventory for coffee, milk, syrups, and other supplies, ensuring stock levels were sufficient to meet demand
  • Maintained cleanliness and organization of the coffee bar area, adhering to health and safety regulations
  • Trained and learned the coffee preparation techniques, equipment use, and customer service standards
  • International Bangkok University

Education

Associate - Business Administration

Glendale Community College
Glendale, California
12.2024

Bachelor's - Hotel and Restaurant Management

Bangkok International University
Pathum Thani, Bangkok
08.2020

Skills

  • Cash Handling
  • Point of Sale (POS) Systems
  • Inventory Management
  • Basic Math
  • Customer Service
  • Problem Solving
  • Customer Relationship Management
  • Customer service
  • Positive attitude

Timeline

Team Member

Baskin Robbins Ice Cream
09.2024 - Current

Cashier, Sale

The Best Water
04.2024 - 10.2024

Hostess, Cashier

Asia Hotel
05.2019 - 11.2019

Assistant Barista

BU Cafe
08.2018 - 03.2019

Bachelor's - Hotel and Restaurant Management

Bangkok International University

Associate - Business Administration

Glendale Community College

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THAE SU WIN