THAI H. NGUYEN
Huntington Beach,USA
Summary
Results-oriented operations professional with a proven track record in driving efficiency and strategic growth. Demonstrated expertise in optimizing workflows and implementing innovative solutions that enhance business performance. Core competencies include team leadership, effective communication, and mastery of technical tools such as MS Excel and QuickBooks, complemented by strong negotiation and problem-solving skills. Aiming to leverage these strengths to contribute to operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
SABICO Hotpot
10.2024 - Current
- Client Relations: Built strong connections with clients, driving sales through personalized recommendations and excellent service
- Product Promotion: Delivered compelling presentations to showcase hot pot products, increasing customer interest and purchases
- Market Growth: Identified opportunities and expanded market reach through strategic partnerships and targeted outreach
Legal Assistant – Supervisor
Law office of Alex Benedict & Associate
09.2021 - Current
- Rapid Advancement and Organizational Growth: Progressed from a non-experienced role to Supervisor within four months, mastering the position within one year and spearheading structural and operational innovations that contributed to an estimate 20% increase in annual profits
- Administrative and Task Management: Developed from organizing schedules, preparing tasks for employees, and coordinating with insurance companies to supervising workflows and ensuring efficient office operations
- Client Engagement and Document Preparation: Progressed from assisting with client consultations and support to preparing, reviewing, and managing legal documents while ensuring excellent client service
- Leadership and Training: Grew into a leadership role, training employees in negotiation, conflict resolution, and stress management, fostering a collaborative and effective work environment
- Collaborative Market and Social Media Strategies: Periodically assisted PILG & Associates to strengthen connections and generate market leads by developing and executing content strategies to enhance the firm’s online presence, increasing engagement across platforms, and conducting in-depth research on legal trends, client demographics, and competitor activities to inform strategic decision-making
- AI Integration: Leveraged AI tools to streamline workflows, generate reports, enhance document review processes, create targeted social media campaigns, and improve research accuracy
Education
Bachelor Degree - Business Science / Accountancy
California State University – Long Beach
12.2024
Association of Art Degree - Business administration
Golden West College
04.2022
Professional Certificate - Digital Marketing
Kellogg School of Management
06.2023
Skills
- QuickBooks
- MS Excel
- MS Word
- Content Marketing
- Social Media Marketing
- Customer Acquisition and Engagement
- AI and automation
- Alteryx
- Globus
- Power AI
- Tableau
- Communication and Connection
- Negotiation and Persuasion
- Conflict Resolution
- Critical Thinking
- Adaptability and Improvising
- Detail Oriented
- Analysis and Decision Making
Languages
English
Professional
Vietnamese
Professional
Certification
- Google Ads Search Certification
- Google Analytics for Beginners Certification
- HubSpot Academy Content Marketing Certification
- HubSpot Social Media Certification
- SEMRush SEO toolkit
Timeline
Sales Representative
SABICO Hotpot
10.2024 - Current
Legal Assistant – Supervisor
Law office of Alex Benedict & Associate
09.2021 - Current
Bachelor Degree - Business Science / Accountancy
California State University – Long Beach
Association of Art Degree - Business administration
Golden West College
Professional Certificate - Digital Marketing
Kellogg School of Management
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