THAI NGUYEN
Overview
34
34
years of professional experience
Work History
Senior Hardware Development Engineer
Dell Technologies
10.2003 - Current
- Lead Root-Cause-Engineering team to solve critical issues impacting Dell portfolio of servers.
- Fixed systemic field issues which led to reduction in warranty cost, dispatch rates, customer calls.
- Led multi-discipline tiger team to improve factory first-pass-yield by 25%.
- Lead system engineer: designed from ground up modular infrastructure (PowerEdge MX7000, FX2, VRTX) that integrate compute nodes, shared storage, networking switch, and PCIe cards.
- Hand-on engineering: instrumenting, charactering, debugging, improving prototypes.
- Validated and optimized PCIe, DDR4 channels for maximum margins.
- Innovated redundancy design enabling fault tolerant of shared storage architecture in PowerEdge VRTX.
- Author Dell FRU Architecture specification: standard framework for all Dell FRU devices.
- Authored Dell white paper on PowerEdge modular servers: improved customer experiences and generated sales.
- Authored behavior specifications for development of FPGA components.
- Collaborated with cross-functional teams on design reviews and test plans.
Board Design Engineer
Hewlett-Packard
07.1997 - 10.2003
- Designed schematic and PCB board for 8 CPU ProLiant DL760.
- Designed motherboard for ProLiant DL560.
- Designed motherboard for consumer product: Compaq Presario 5600 PC.
- Led rigorous schematic and layout design reviews.
- Solved complex multi-board system issues that improved overall system performance.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Developed high-quality engineering designs and plans to meet industry standards.
Board Design Engineer
IBM
02.1992 - 07.1997
- From marketing requirements through design, validation, and mass production, designed successful mainstream Commercial Desktop IBM PC that became industry standard platform for businesses.
- Developed troubleshooting methodologies that helped reduce customer returns by 20%.
- Fixed stop ship issues encountered during New Product Introduction at manufacturing facilities world-wide.
Mainframe Validation Engineer
IBM
06.1989 - 02.1992
- Developed rigorous validation plan and test methodology that discovered design flaws in ES/9000 mainframe computer.
- Created automated test scripts that reduced test cycle time by 50 percent.
- Built test matrix that improved test execution and test coverage by 100 percent.
Education
Bachelor of Science - Electrical Engineering
University of Wisconsin - Madison
Madison, WI05.1989
Skills
- Schematic capture
- Allegro PCB layout
- Code in Python
- Create Linux scripts
- Problem solving
- Triage HW issues
- Oscilloscope
- Logic analyzer
- Signal integrity design rules
- Computer architecture
- PCIe topology
- BMC architecture
- Component Selection
- Hardware Integration
- Hardware and Software Optimization
- Quality Control
- Specifications Writing
Additional Information
- PATENTS , 7, 496,747 Redundant Link Mezzanine Daughter Card. 8,285,893 System and Method for adaptively setting connections to I/O hubs within an information handling system.
Timeline
Senior Hardware Development Engineer
Dell Technologies
10.2003 - Current
Board Design Engineer
Hewlett-Packard
07.1997 - 10.2003
Board Design Engineer
IBM
02.1992 - 07.1997
Mainframe Validation Engineer
IBM
06.1989 - 02.1992
Bachelor of Science - Electrical Engineering
University of Wisconsin - Madison
Similar Profiles
Reventh Raj YataReventh Raj Yata
SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)
Taarun RajBhalanTaarun RajBhalan
Principal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International ServicesPrincipal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International Services
M.Banu PrakashM.Banu Prakash
Senior Analyst, Sales at Dell International Services (Dell Technologies)Senior Analyst, Sales at Dell International Services (Dell Technologies)
Reginald WilkinsonReginald Wilkinson
Quality Engineer at DELL TECHNOLOGIES / DELL EMCQuality Engineer at DELL TECHNOLOGIES / DELL EMC
Péter PapPéter Pap
Hardware Development Engineer at Niterra EMEA GmbH.Hardware Development Engineer at Niterra EMEA GmbH.