Thai Truong
Elk Grove,CA
Summary
Proactive Property Manager with extensive experience in tenant relations, property inspections, and lease management. Proven success in improving tenant satisfaction, streamlining operations, and managing multiple projects efficiently. Skilled in financial performance analysis, vendor negotiations, and ensuring compliance with building codes and regulations.
Overview
22
22
years of professional experience
Work History
Property Manager
TT Home Investment
01.2007 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with legal counsel to resolve tenant disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
General Contractor
TT Home Investments
01.2005 - Current
- Improved project efficiency by streamlining communication between subcontractors and clients.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
- Reviewed contractor invoices, approving payments on acceptable work.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
Real Estate Manager
TT Home Investments
01.2003 - Current
- Analyzed financial performance data of owned properties quarterly enabling informed decisions regarding capital improvements or divestiture opportunities.
- Streamlined operational processes to improve efficiency, reduce costs, and increase overall performance of managed properties.
- Increased portfolio value with strategic acquisition of new properties in high-growth markets.
- Managed tenant relations effectively, ensuring high retention rates and timely rent collections.
- Leveraged strong negotiation skills to secure favorable contracts with vendors and service providers, resulting in cost savings for managed properties.
- Negotiated favorable lease terms for clients, resulting in cost savings and enhanced property value.
Education
High School Diploma -
Stafford High School
Stafford, Texas06-2003
Skills
Leasing and sales
Customer Relations
Sales and Marketing
Sale and Rental Recordkeeping
Performance Assessment
New Construction
Decision-Making
Accomplishments
- Supervised team of 15 staff members.
- Maintained occupancy rate at 100% for 60 months.
- Oversaw multiple residential family properties totaling over 5 individual units.
- Generated $3 million in home sales.
- Resolved product issue through consumer testing.
Languages
Vietnamese
Native or Bilingual
Timeline
Property Manager
TT Home Investment
01.2007 - Current
General Contractor
TT Home Investments
01.2005 - Current
Real Estate Manager
TT Home Investments
01.2003 - Current
High School Diploma -
Stafford High School
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