Thai Dang
Senior Lead Technician / Service Technician Candidate - Tesla High Point, NC
Greensboro,NC
It's beauty in the struggle, ugliness in the success
Love Yourz, J.Cole
Work Preference
Work Type
Full TimeContract WorkPart TimeInternshipLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursSummary
Automotive Service Technician with 10 years of experience diagnosing, repairing, and maintaining domestic, foreign, and luxury vehicles. Proven ability to beat book time by ~20%, deliver repairs right the first time, and lead shop efficiency as a Senior Lead Technician. Skilled with OEM diagnostic software, scan tools, repair documentation, and safety compliance. Actively transitioning into electric vehicle service; prepared to complete Tesla high-voltage training and contribute to Tesla’s mission through quality work, continuous learning, and safety-focused performance.
Overview
10
10
years of professional experience
5
5
Certificates
Work History
Senior Lead Technician
Sun Auto Tire & Service
11.2024 - Current
- Promoted during acquisition due to performance, efficiency, and leadership
- Diagnosed and repaired mechanical & electrical faults with a high first-time fix rate, reducing rework and improving workflow efficiency
- Support technicians with troubleshooting guidance, tool setup, and quality control
- Executed firmware and OTA software resets, calibrations, and learning procedures
- Adapted quickly to new workflows and technology; comfortable with software-guided service and data-driven diagnostics.
Automotive Technician /General Service Technician
TireMax Total Car Care
09.2020 - 11.2024
- Performed diagnostics and repairs using OEM diagnostic tools and service data
- Improved shop performance from $10–15K to $40K+ monthly through productivity and repair efficiency
- Trusted with high-priority repairs; requested by return customers & body shops
- Mentored junior technicians and streamlined service processes to reduce wait times
Technician II (Contract Role – Electrical Focus)
Mercedes-Benz U.S. International
08.2019 - 01.2020
- Contracted to resolve electrical faults on 2020 GLE SUVs before release
- Located and repaired wiring faults, communication failures, and module network issues
- Maintained 100% safety compliance and zero violations
General Maintenance Tech II /Tire & Lube Tech
Goodyear Tire & Rubber Company
01.2016 - 07.2019
- Promoted based on skills, reliability, and diagnostic capability
- Performed inspections, maintenance, alignments, tire services & component repairs
Education
Vocational Degree - Automotive Technology
01-2015
Automotive Systems Technology (Ford Option)
01-2014
High School Diploma -
05.2001 -
Skills
EV Transition Skills: high-voltage awareness, diagnostic software, firmware resets
undefinedTimeline
Senior Lead Technician - Sun Auto Tire & Service
11.2024 - Current
Automotive Technician /General Service Technician - TireMax Total Car Care
09.2020 - 11.2024
Technician II (Contract Role – Electrical Focus) - Mercedes-Benz U.S. International
08.2019 - 01.2020
General Maintenance Tech II /Tire & Lube Tech - Goodyear Tire & Rubber Company
01.2016 - 07.2019
The Academy At Smith - High School Diploma,
05.2001 -
NASCAR Technical Institute - Vocational Degree, Automotive Technology
GTCC - , Automotive Systems Technology (Ford Option)
Certification
Nissan ECCS/Electrical System & Engine Mechanical Service Certification
Accomplishments
Most Productive Technician in the Region – Golden Wrench Award 2025 (Sun Auto Tire & Service)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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