Thaik Nanda
San Jose,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Kui Shin Bo
San Francisco, CA
03.2024 - 08.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Maintained records of transactions made during shift as required by law or company policy.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
Translator and Interpreter
LD Entertainment
Phnom Penh
03.2019 - 09.2019
- Used to translate Burmese (Myanmar) to Cambodian
- Used to translate English to Burmese (Myanmar)
- Plan and organize the itinerary for the production team and acting team
- Travel with the production team between Myanmar and Cambodia
Education
High School Diploma -
Singapore International School (Rvi)
Yangon (Myanmar)06-2018
Associate of Arts - Hospitality Administration And Management
Skyline College
San Bruno, CASkills
- Speak multilingual fluently (English, Burmese, Cambodian and Vietnamese)
- Able to communicate effectively and professionally
- Guest Engagement
- Team member support
- Order delivery practices
- Table Setting
- Supply Restocking
- Food Delivery
- Order Accuracy
- Menu item recommendation
- Calm Demeanor
- Hospitality service expertise
- Positive and professional
- Strong Work Ethic
- Check payment processing
- Cash Handling
- Performance Improvement
- Guest Seating
- Safe Driving
Languages
English
Full Professional
Cambodian
Native/ Bilingual
Burmese (Myanmar)
Full Professional
Vietnamese
Native/ Bilingual
Timeline
Server
Kui Shin Bo
03.2024 - 08.2024
Translator and Interpreter
LD Entertainment
03.2019 - 09.2019
High School Diploma -
Singapore International School (Rvi)
Associate of Arts - Hospitality Administration And Management
Skyline College
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