Thaila Martinko
Chesterfield,VA
Summary
Team-minded Production Coordinator with expertise in production planning, scheduling and collaboration with staff. Accomplished in preparing for production by reviewing work order information, maintaining current job records and scheduling production work according to project scope. Meticulous in tracking production details and service details to ensure job completion and homeowner satisfaction.
Overview
3
3
years of professional experience
Work History
Production Coordinator
Imperial Plumbing Inc
05.2022 - Current
- Liaised with production manager, suppliers and vendors to support production needs.
- Coordinated and scheduled with multiple builders in order to maintain construction timelines, meet specifications, and exceed expectations.
- Developed and maintained job tracking systems, hard copy files and records to enhance office workflows.
- Managed new residential construction projects, remodels, and renovations by working effectively with general contractors, subcontractors, and county employees.
- Obtained building and specialty permits from local jurisdictional agencies; ensured all required inspections were preformed.
- Enhanced client satisfaction by providing regular progress updates and addressing concerns promptly.
Sales Administrative Assistant
Rock River Homes
01.2021 - 05.2022
- Created and maintained reports, documents and presentations to assist with administrative support.
- Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
- Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Followed up on possible sales leads based on internal classification system.
- Wrote, designed, and executed engaging content including text, image, video, and gifs for various social media platforms.
Secretary
J.M. Dowdy Homepro
02.2021 - 11.2021
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Managed filing system, entered data and completed other clerical tasks.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Composed inter-office correspondence and provided product and service information to customers.
Education
No Degree - Pre-Medicine
Virginia Commonwealth University
Richmond, VASkills
- Workflow Management
- Proficient in Microsoft Office, Builder Trend, Co-Construct, Hyphen Solutions, and ITK
- Schedule Coordination
- Document and File Management
- Client Relations
- Maintaining Records and Record Preparation
- Attention to Detail
- Interpersonal Skills
- Reading Blueprints
- Reading Purchase and Change Orders
Timeline
Production Coordinator
Imperial Plumbing Inc
05.2022 - Current
Secretary
J.M. Dowdy Homepro
02.2021 - 11.2021
Sales Administrative Assistant
Rock River Homes
01.2021 - 05.2022
No Degree - Pre-Medicine
Virginia Commonwealth University
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