Summary
Overview
Work History
Education
Skills
Timeline
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Thailand Jones

Battle Creek,NE

Summary

Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.

Overview

5
5
years of professional experience

Work History

Service Technician

Roto-Rooter
03.2019 - 05.2024
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
  • Enhanced team productivity with effective communication and collaboration during complex projects.

Education

High School Diploma -

Calhoun County High School
Battle Creek, MI
06-2019

Skills

  • Troubleshooting skills
  • Power tool proficiency
  • Hand tool expertise
  • Diagnostics expertise
  • Hospitality and accommodation

Timeline

Service Technician

Roto-Rooter
03.2019 - 05.2024

High School Diploma -

Calhoun County High School
Thailand Jones