Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

THAIMY DEL PRADO

420 SW 133 Place ,Miami FL

Summary

Ambitious professional driven to launch a career in health care. Currently preparing myself to enroll in Medical School. Proficient in Microsoft Word or Mac. Also hardworking and a very responsible person willing to learn. Excellent customer service skills due to previous experience in customer service. Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Psychiatry Resident

Community Health Of South Florida
07.2023 - Current
  • Developed strong rapport with patients, establishing trust to enhance treatment adherence and long-term success rates.
  • Increased patient satisfaction by consistently delivering empathetic and compassionate care in a supportive environment.
  • Promoted mental health awareness within the community through educational presentations or outreach events, increasing understanding and reducing stigma surrounding psychiatric conditions.
  • Streamlined clinical documentation processes for increased efficiency, enabling more focused time on direct patient care.

Loan Consultant

Lakeview Loan Servicing, LLC
12.2015 - 09.2017
  • I enjoyed my position with Lakeview Home Servicing because the interpersonal skills I used on a daily basis mirrored those that are essential in the medical profession. Furthermore, although providing FHA, VA, FNMA, and HARP loans was the nature of our business, I quickly learned that every set of circumstances was different. Accordingly, just as a physician must do, I had to provide every client with individualized attention so that I could best address his or her needs. Confidentiality and compliance also played a critical role because the loan process required that I routinely handle sensitive documents such as social security cards, ID's, tax returns, and paystubs.

Sales Specialist

Victoria's Secret
03.2012 - 08.2014
  • As a Sales Specialist, my responsibilities included:
  • Greeting customers
  • Addressing inquiries or concerns
  • Building a sale from onset to completion
  • Meeting targeted daily sales goals
  • Demonstrating product features
  • Providing an exemplary level of customer service
  • Retaining a loyal client base
  • Ensuring that the store presented an aesthetically appealing atmosphere
  • Maintaining visual displays as needed

Secretary

National Excellence Home Health Care
11.2009 - 07.2011
  • My responsibilities for this position included, but were not limited to:
  • Overseeing accounts
  • Demonstrating proficiency with Quick Books
  • Providing administrative support
  • Matching CHA's with housebound clients
  • Ensuring that all agency documents were in compliance and up-to-date
  • Maintaining patient confidentiality in accordance with HIPPA guidelines

Education

St George University School Of Medicine
04-2022

Bachelor of Arts - Biological Sciences

Florida International University

Associate of Arts - Biology

Miami Dade College - Kendall Campus
Miami, FL

High School Diploma - undefined

John A Ferguson Senior High School
Miami, FL

M.D. -

St Georges University School of Medicine
Grenada
04-2022

Skills

  • Strong knowledge of Biology
  • Responsible
  • Persistence
  • Critical thinker
  • Microsoft Word, Excel, PowerPoint
  • Planning/coordinating
  • Fluent in English and Spanish
  • Natural Team leader
  • Strong organizational skills and Active listening skills

Certification

  • HIPPA Certification ( January 2023- Present)
  • Infection and prevention ( Oct 2023- present)
  • Basic Life support (January 2023 – present)
  • USMLE step 1 Oct 1st 2020
  • USMLE Step 2
  • USMLE Step 3

Accomplishments

  • Customer Assistance
  • - Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Customer Service
  • - Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Increased office organization by developing more efficient filing system and customer database protocols.

Languages

English
Spanish
Native or Bilingual

Timeline

Psychiatry Resident

Community Health Of South Florida
07.2023 - Current

Loan Consultant

Lakeview Loan Servicing, LLC
12.2015 - 09.2017

Sales Specialist

Victoria's Secret
03.2012 - 08.2014

Secretary

National Excellence Home Health Care
11.2009 - 07.2011

Bachelor of Arts - Biological Sciences

Florida International University

Associate of Arts - Biology

Miami Dade College - Kendall Campus

High School Diploma - undefined

John A Ferguson Senior High School

St George University School Of Medicine

M.D. -

St Georges University School of Medicine

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THAIMY DEL PRADO