Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thais Milhomme

Walden,NY

Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Focused Bank Teller with more than 8 years' experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Seasoned Bank Teller well-versed in customer care and successful in achieving sales goals while maintaining high levels of customer satisfaction. Consistently accurate in counts and balances. Outgoing personality with attention to delivering outstanding customer experiences. Experienced warehouse professional adept at operating. Familiar with stepping into different positions to support team needs. Diligent, results-driven and punctual. Dependable Dock Associate successful at quickly transporting goods between locations. Team-oriented and hardworking with strengths in communication and planning. Bringing many years of experience working in busy dock environments. Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

18
18
years of professional experience

Work History

Ship dock associate

Amazon
Rock Tavern, New York
07.2023 - 09.2025
  • Inspected incoming shipments for damage and accuracy.
  • Organized inventory in designated storage areas for easy access.
  • Collaborated with team members to meet daily processing goals.
  • Maintained cleanliness and safety standards in the dock area.
  • Assisted in training new dock associates on equipment operation.
  • Recorded shipping information in warehouse management system accurately.
  • Communicated effectively with drivers to coordinate timely pickups and deliveries.
  • Inspected cargo to ensure it met safety regulations before loading or unloading.
  • Pursued opportunities to learn job tasks in and areas to help team excel.
  • Utilized scanners for accurate tracking of items entering and leaving the facility.
  • Worked closely with other departments within the organization to support timely order fulfillment.
  • Adhered to proper handling procedures in order to maximize safety and avoid damage to inventory.
  • Maintained smooth dock operations in deadline-driven environments.
  • Participated in company training programs to learn new skills and promote workplace safety.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.

Bank Teller

Walden Savings Bank
Walden, NY
11.2007 - 05.2015
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Maintained friendly and professional customer interactions.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Provided customer records on demand, including account statements and copies of checks.
  • Assisted tellers in cashing checks by verifying signatures and amounts.
  • Trained newly hired tellers, providing extensive mentoring along with positive reinforcement to help employees meet monthly goals and reach objectives.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Recognized potential sales opportunities to cross-sell appropriate products and services to clients and make qualified referrals.
  • Logged cashier's checks and other transactions to maintain accuracy of account records.
  • Executed various customer transactions, including deposits, withdrawals and money orders.
  • Trained and coached 4 tellers on banking operations to provide exceptional customer service.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Managed inventory by tracking and ordering bank supplies, equipment and documents.
  • Accessed computerized financial information to answer questions related to specific accounts.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Conducted various branch operations tasks such as balancing and replenishing ATM, TCD and shipment processing.
  • Sold and cross-sold bank products to new and existing customers.
  • Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
  • Organized, stocked and maintained teller window area.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Received checks for deposits, entered information into database and issued receipts.
  • Pleasantly greeted all patrons and asked effective questions to better assess client needs.
  • Ensured all supplies were stocked for customers and personal teller station.
  • Educated customers on use of banking website and mobile apps.
  • Processed customer transactions accurately and efficiently.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.

Education

High School Diploma -

Kearny High School
Kearny, NJ
06.2004

Skills

  • Cash counting
  • Accounting systems and software
  • Consumer banking specialist
  • Compliance, banking laws and regulations
  • Night and safe deposit procedures
  • Deposit and Withdrawal Management
  • Currency Packaging
  • Cross-Selling Expertise
  • Sales Goals
  • Cash Handling
  • Sales
  • Cross-Selling
  • Accurate Money Handling
  • Customer Accounts Management
  • Product Sales
  • Account updating
  • Customer relationship development
  • Transaction processing
  • Cheerful
  • Savvy relationship-builder
  • Positive
  • Warehouse operations
  • Safety compliance
  • Equipment operation
  • Team collaboration
  • Quality assurance
  • Process optimization
  • Time management
  • Effective communication
  • Problem solving
  • Training and mentoring
  • Attention to detail
  • Record keeping
  • Scanning tools
  • Workplace cleanliness
  • Handling fragile goods
  • Safety procedures
  • Equipment inspection
  • Safety practices

Timeline

Ship dock associate

Amazon
07.2023 - 09.2025

Bank Teller

Walden Savings Bank
11.2007 - 05.2015

High School Diploma -

Kearny High School
Thais Milhomme