Thais Montero
Bronx,NY
Summary
Adaptable professional with 5.5+ years of experience and a proven knowledge of conflict resolution, customer communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the Kids Camp Counselor role at your company. Service-oriented Pharmacy Technician Trainee with extensive medical terminology knowledge to compound medications. Skilled at maintaining drug inventory levels and providing exceptional customer service. Diligent Pharmacy Technician Trainee with classroom and practical experience working in [Type] pharmacies. Excellent customer service and mathematics skills.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician Student
Ibrar Nadeem
11.2022 - Current
- Improved workflow efficiency by assisting in the preparation of medication labels, counting tablets, and preparing intravenous solutions under pharmacist supervision.
- Contributed to a welcoming pharmacy environment by maintaining cleanliness and organization throughout the facility.
- Effectively communicated with healthcare professionals regarding medication inquiries or clarifications, promoting accurate and timely patient care.
Crew Member
MCDONALDS
03.2019 - 09.2022
- Addressed customer complaints by remaking dishes and administering refunds
- Organized and stored ingredients according to schematics and expiration dates
- Counted money in cash drawers and calculated customer tips after shifts
- Cleared and bussed tables and mopped lobby floors during closing times
- Trained new employees regarding company policies and food preparation procedures
- Served customers in eating places that specialized in fast service and inexpensive carry-out food
- Researched industry innovations and market trends
- Reported damaged and defective products to supervisor
- Stored products and materials in correct locations to reduce item losses
Warehouse Associate
STOWER
07.2020 - 08.2020
- Company Overview: amazon warehouse
- Stored products and materials in correct locations to reduce item losses
- Amazon warehouse
Kids Camp Counselor
Randall's Island Park Alliance
07.2017 - 08.2019
- Enforced camp safety guidelines and conducted disciplinary action following infractions
- Provided for entertainment and set up related decorations and equipment
- Organized, led and promoted interest in recreational activities
- Discussed rules, regulations and work-related problems
- Directed special activities or events encompassing aquatics, gymnastics, or performing arts
Education
Bachelor of Science (B.S.) - Applied Psychology
BUFFALO STATE COLLEGE
Buffalo, NY12.2020
High School Diploma -
Bronx, NY06.2020
Skills
- Heavy Lifting
- Workstation Setup and Breakdown
- Maintenance and Repair
- Managing Orders and Deliveries
- Food Packaging and Labeling
- Taking Orders
- Teamwork and Collaboration
- Time Management
- Cash Drawer Operations
- Customer Relations
- Employee Training and Supervision
- Customer Service
- Medication Dispensing
- Labeling Accuracy
- HIPAA Compliance
- Drug Classification Knowledge
References
References available upon request
Languages
English
Native or Bilingual
Timeline
Pharmacy Technician Student
Ibrar Nadeem
11.2022 - Current
Warehouse Associate
STOWER
07.2020 - 08.2020
Crew Member
MCDONALDS
03.2019 - 09.2022
Kids Camp Counselor
Randall's Island Park Alliance
07.2017 - 08.2019
High School Diploma -
Bachelor of Science (B.S.) - Applied Psychology
BUFFALO STATE COLLEGE
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