Thais Nunes De Souza

Assist in troubleshooting and resolving system integration issues. Support and improvement project in a Brazilian multinational IT company, working remotely in N1 service and user support, improving business processes, configuring storage processes and supporting unit tests.

Ensured data integrity within SAP MM by performing regular checks for discrepancies or inaccuracies.

Identified improvements to processes to enhance visibility, insight and agility.

Responsible for compliance with the safety of the freight truck fleet and for maintaining compliance with federal and state laws and regulations including the Department of Transportation (DOT), Federal Highway Carrier Safety Administration (FMCSA) and Occupational Safety and Health Administration, as well as regularization and compliance with the registration and documentation of the company's licensed drivers, which is located in Orlando, Florida, but operates throughout the country.

Administrative, operational and financial management of the company, preparation of spreadsheets and general reports, responsible for employees and interests of the company in general.

Stayed informed on industry developments and market trends to gain competitive advantage.

Networked with other professionals and organizations to expand contacts and opportunities.

Responsible for customs clearance of imported and exported materials and equipment for FPSO vessels and offshore platforms. Main activities include negotiations and freight quotes with freight forwarders, complete documentation for import and export with customs brokers, management of materials controlled by the SAP/MM system. Processes and procedures for definitive and temporary import and export - REPETRO Sped, reimportation, nationalization, transfer of beneficiary or contract, regime and destruction of material, reports with each process of material collection, loading, unloading and final destination.)

Reduced shipping costs with strategic negotiation of freight contracts and carrier partnerships.

Assistance in the care and interests of the institution's relations with Latin American countries and Latin American students studying at the institution. International Board of Directors FGV Rio - Latin American Center for Public Policy.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Answered phone promptly and directed incoming calls to correct offices.

Kept reception area clean and neat to give visitors positive first impression. Responded to inquiries from callers seeking information. Confirmed appointments, communicated with clients and employees, and updated their records.