Thais Rena
West Palm Beach,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Behavior Analysis Technician position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician
ABA Centers of America
07.2024 - Current
Office Administrative Assistant
G&C Care
05.2024 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
Administrator
Visions Hair Studio
12.2022 - 05.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Improved employee productivity with effective time management strategies for daily tasks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
Volunteer
YMCA After School Care
02.2022 - 05.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
- Improved student behavior by implementing clear expectations and consistent consequences for misconduct.
- Boosted student engagement by organizing fun and educational activities tailored to individual interests.
- Managed emergency situations calmly, ensuring the well-being of all children in the program.
- Implemented age-appropriate lesson plans based on specific learning objectives outlined by teachers or administrators to support classroom goals outside regular school hours.
- Collaborated with other after-school care providers to share best practices and continuously improve the quality of services offered.
- Communicated effectively with parents about their child''s progress and concerns, fostering open dialogue between families and providers.
Babysitter
Our Lady Queen Of Peace Church
01.2017 - 01.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned after activities by picking up toys and straightening up the room
- Maintained a clean and organized environment to ensure well-being of children under care.
- Developed strong relationships with families, regularly updating child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories, and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful childcare environment.
Teacher's Assistant
Eagle Arts Academy Charter School For The Arts
01.2017 - 05.2018
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Graded assignments and reported individual progress to teacher.
Education
Associate of Arts - Anthropology
Palm Beach State College
Lake Worth, FL12.2024
High School Diploma -
G-Star School Of The Arts
West Palm Beach, FL05.2022
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Flexible Schedule
- Time Management
- Computer Skills
- Data Collection and entry
- Office Administration
- Documentation skills
- Patience and Empathy
- Observation and Assessment
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Additional Information
I am passionate about having a hands-on approach in making the world a better place, and hope to one day open my own non-profit. My main focus is on improving the lives of women and children, and believe that improving the quality of life for them would open the world up to a better future for us all. My devotion lies in seeing improvement in the life of others, and I hope that working for ABA centers of Florida will help me reach that goal. I am currently working on getting CPR and First Aid certifications, and open to continuing professional development.
Timeline
Registered Behavior Technician
ABA Centers of America
07.2024 - Current
Office Administrative Assistant
G&C Care
05.2024 - 07.2024
Administrator
Visions Hair Studio
12.2022 - 05.2024
Volunteer
YMCA After School Care
02.2022 - 05.2022
Babysitter
Our Lady Queen Of Peace Church
01.2017 - 01.2020
Teacher's Assistant
Eagle Arts Academy Charter School For The Arts
01.2017 - 05.2018
Associate of Arts - Anthropology
Palm Beach State College
High School Diploma -
G-Star School Of The Arts
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